We’ve All Got Problems

troublesOne of the things you and I have in common, I’m sure, are that we have problems.

The interesting thing about problems is, the problem isn’t the problem.

How we handle the problem, is the problem.

You Have a Choice

How we handle our problems is a choice. Consider these choices from below.

(Note: the column on the left will makes things worse. The column on the right will make things work.)

When confronted with a problem, you can either:

Worse                                                             Work

Be frustrated                                                   Be fascinated

Be disinterested                                              Be Interested

Be anxious                                                       Be excited

Be psyched out                                               Be psyched up

Be afraid                                                         Be brave

Be fidgety                                                        Be focused

Be beaten up                                                   Be up beat

Be unsure                                                        Be secure

Be lazy                                                             Be lively


Charles Swindoll said this about attitude:

The longer I live, the more I realize the impact of attitude on life.

Attitude, to me, is more important than facts.

It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think, say or do.

It is more important than appearance, giftedness, or skill.

It will make or break a company, a church, a home.

The remarkable thing is we have a choice every day regarding the attitude we will embrace for that day.

We cannot change the inevitable.

The only thing we can do is play on the one string we have, and that is our attitude.

I am convinced that life is 10% what happens to me and 90% how I react to it.

Sales Success

Surveys of the world’s most successful salespeople, across all companies, confirms that ATTITUDE is the foundation for sales success. Then comes skills and knowledge.

How’s your ‘tude, dude?

Is it time to give yourself a checkup from the neck up?


Filed under Education, Mentor, Radio, Sales

9 responses to “We’ve All Got Problems

  1. Allen

    In an interview for a better job in my factory I was asked “what’s the most important thing on the factory floor” My answer was Attitude! The interviewer just said “I was looking for Safety”. My reply to that comment was, “well without good attitude, you don’t have Safety!” I gave the wrong answer so on the company form, I was out! LOL> Guy who got the job had a lousy attitude and safety and all else suffered. But he got all the answers right! LOL

    Liked by 1 person

    • Allen, you are so very right in what you said.

      As a manager, I hired ATTITUDE and everything else was part of our training program.

      You can teach people almost anything, but you can’t change the attitude they have when they walk through the door.


  2. All Attitude, All The Time. Buddy Checks as They Happen.

    Liked by 1 person

  3. Ray Fleming


    Here’s a formula I use while managing sales reps:


    Attitude (the way you feel about your job and life in general) + Effectiveness ( the ability to apply knowledge on a daily basis)= Sales.
    On those days when everything seems to be clicking and a sales rep has 2,3 or 5 good sales, both A and E are working in tandem.
    Conversely, when a sales rep has several consecutive days with no sales, the rep has poor A or E or both. A meeting with the boss needs to happen.

    Liked by 1 person

    • Ray, thank you for sharing your experience.

      When a sales rep of mine was having a bad time, I’d spend a day riding with him/her. It usually brought them out of their funk and they always appreciated the time spent with them out in the field.

      I’d like to say that I said or did something “magical” while we spent the day together, but it really came down to nothing more than listening and just being there.

      People respond positively to those who care about them.

      Works the same way with kids and grandkids.


      • Ray Fleming


        A footnote on the A+E=Sales…..

        A new sales rep usually has a great attitude-excited about their new job-but weak “E”- effectiveness, simply because they are inexperienced. They can still make sales because clients like their positive manner and forgive them for for their “greenness.”
        Veterans sometimes get sloppy or cynical so their “A” is poor but their
        “E”, effectiveness is strong, so they also make sales, but could improve.
        Management needs to constantly monitor both characteristics and “coach” them to an optimum level.

        Liked by 1 person

      • Actually, when you team up pros with newbies, you get a synergy that benefits both.

        Mike Joseph did that very thing when he assembled air teams at a new station he would be launching. 2 pros, 2 on the their way to pros & 2 newbies.


  4. On of the primary take-aways from Kevin Freiberg’s book on Southwest Airlines https://www.goodreads.com/book/show/56456.Nuts_ was the Southwest hiring philosophy (paraphrased) — Hire for Attitude; Train for Aptitude. This has proven to be so very true.

    Liked by 1 person

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s