Are Sales People About to Become Extinct?

115A while back I read an article titled “Are Sales People About to Become Extinct?” It got me to thinking about how many radio sales people have been RIF’d over the years since the industry began consolidating. I remember reducing my last radio sales staff by two-thirds back in 2009 per ownership fiat. Then I would read how sales were down in the radio industry.

Feet on the Street

All of my radio life, one of the secrets to more sales was having more feet on the street. More people uncovering sales problems, coming up with big ideas and helping retailers to increase their cash register rings.

Until one day, it wasn’t.

All due to people who never worked a day in radio, let alone radio sales, making the call about staffing needs.

The Dunning-Kruger Effect

You probably have never heard of the Dunning-Kruger Effect. Let tell me you about it and see if it sounds familiar.

The Dunning-Kruger Effect is a cognitive bias in which low-ability individuals suffer from illusory superiority, mistakenly assessing their ability as much higher than it really is.

Dunning and Kruger postulated that for a given skill, those who are incompetent will:

Know anyone like that?

Radio Looks Easy

To everyone outside of radio, the business looks easy. Everyone can tell you what you’re doing wrong. Trouble is, they really don’t have a clue.

So, with the advent of computers and the internet, those spreadsheet wielding MBAs were ready to show us radio folks how to more efficiently run our radio stations. One of those areas they addressed were the need for large radio sales teams.

Technology, they said, had changed the way people buy stuff.

Why not the way radio advertising is bought too?

So, sales forces were trimmed, and programmatic buying was introduced.

But is that really the problem we should be addressing?

Perception IS Reality

Mark Ritson an adjunct professor at the Melbourne Business School in Australia has showed people on that continent that of the $15 Billion Australian ad marketplace, 8.4% is spent on radio advertising and 39% is spent on digital advertising. Quoting PWC, he said the trend line is for radio advertising to decrease to 7% while digital media will account for 51% of all ad-spend by 2020.

Yet, Ritson says the digital media known as social media is “vastly over-exaggerated” by marketers for its ROI.

Digital Truths

In the current generation of digital media, we know that two things are true:

  1. No one is looking for more ads
  2. High Quality Content Rules

So, what’s the answer?

Every form of media needs to look in the mirror at itself and be honest about its advertising content and the quantity of ads it’s running. (Note: Running more bad ads was never a solution to making your budget number.)

Whether we’re talking about the songs we program, the banter of our personalities, the content of our talk shows or the quality/content of our ads, it’s ALL important in a world where high quality content rules.

Media sales today is more about building partnerships than transactions. It is one where consistency and trust are the foundation upon which today’s sales professional becomes a sustaining resource to the businesses they serve.

Human Relationships

Advertising is influencing. Influencing is fueled by relationships.

Whether it’s the relationship between an air personality and the audience or the sales professional and the client, there’s real value in building human relationships and partnerships.

The airline industry today could save as much as $35 Billion employing the use of pilotless planes. But according to Fortune “54% of passengers refuse to board a remote-controlled plane.”

Representative

I know I’m not alone about being frustrated when I call a company for help and find myself having to deal with an automated voice system. Very quickly I find myself yelling over and over and over “REPRESENTATIVE.”

Like this YouTube video guy: https://www.youtube.com/watch?v=VvbtwIrMFY4

We will always opt for a real live human to work with us over a digital one.

That’s why there will always be a job for media sales professionals who are both knowledgeable and emotionally intelligent.

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Analog vs Digital

113Roy H. Williams writes a weekly article called the Monday Morning Memo. I’ve been reading it since the days when Roy used to fax it. Today it arrives every Monday morning via email.

Does it arrive via analog or digital?  Probably digital.

The fax days were when it arrived analog I’d guess.

The Other Kind of Advertising

Recently, Roy’s MMM was about “The Other Kind of Advertising.” What got my attention was that Roy made the comparison of analog world versus a digital world as the difference between Newtonian physics and Quantum Mechanics.

I was a physics major as an undergraduate in college.

In teaching at the university, I have often used elements from my physics education to give a better foundation to my students about universal principles that form the foundation for effective communication.

The Power of the Human Voice

When I speak to you, am I talking in analog or digital? You don’t care, do you? You never really even gave it a thought until I brought it up. What does get your interest is what I’m speaking to you about.

Radio gives the human voice amplification.

Word of Mouth is the Best Form of Advertising

Anyone who’s been in advertising sales has certainly been told over and over and over, that the best form of advertising is “word of mouth.”

My response to that has always been, “I agree with you!”

That’s why you should be on the radio because we are word of mouth, only we have the biggest mouth in town.

There are No Wrong People

Roy has preached for years, there are no wrong people to be reached by advertising, only wrong messages. Great advertising not only engages the mind, builds curiosity but causes people to share with other people what they’ve heard. That’s the magic of persuasive storytelling aka radio advertising.

But the Data Says

Google Analytics got everyone thinking that targeting was the most important thing in advertising. The new digital world of advertising was all about “reaching the right people.” But is that really effective?

The data for my radio stations back in northern New Jersey said that we reached the most people who were employed. So why would anyone run “Help Wanted” ads on my radio stations? Wouldn’t they, by definition, be the “wrong people?”

Turns out, that would be wrong.

People who are employed are the very ones that know people who aren’t. And then there are people looking for a better job or a job that’s closer to where they live.

Often people who ARE employed are not happy in their current job and radio help wanted ads may entice them to make a change.

Belief Systems

If you have a deterministic belief system then you are like a Newtonian physicist. If you have a probabilistic belief system then you are like a physicist who works in the world of Quantum Mechanics.

In advertising, the first group would be marketers who use predictive data and the second group would be marketers who base their decisions on outcomes.

And just like with Newtonian physics and Quantum Mechanics, both are true.

Newtonian physics was used to put Americans on the moon and return them safely to earth. But it won’t explain how your computer or smartphone work. For that you need to use Quantum Mechanics.

String Theory

One of the goals of physics is to find a single theory that unites all of the four forces of nature. These are; electromagnetism, gravity, and the strong and weak nuclear forces. In other words what ties both Newtonian physics and Quantum Mechanics together. String theory maybe that unified path.

I believe that when it comes to effective advertising, we have already found our unified theory that ties analog and digital communication together.

The message is that string, that single element that makes both analog and digital equally effective.

The person who creates that message is critical.

Who is that person(s) in your organization? Do you even have someone dedicated to this creative, innovative, demanding, hypercritical position?

Sadly, many – dare I say most – radio stations don’t today.

Lightning In A Bottle

If creating persuasive radio commercials is part of your job description, let me give you a little help. Let me turn you onto some “Lightning In A Bottle.”

Blaine Parker is a Mercury Award Winning radio creative genius. He’s just published his latest book that reveals the 3 easy rules for writing more profitable radio commercials.

WARNING: This book is short & expensive!

Full disclosure, Blaine asked me to write the forward to his book, so I can truthfully reveal to you I’ve read it and believe in everything Blaine has written to be seductively effective.

I have no financial interest in the sale of this book. My financial interest is in you, your radio station and your advertisers to effectively tell their story and get results.

You can buy “Lightning In A Bottle” on Amazon by clicking HERE.

Analog or Digital, Who Cares?

I wrote today’s post on a digital computer. You received it via email or are a subscriber to my weekly blog articles (subscriptions are FREE) via the internet.

But whether I shared all of this in a face-to-face conversation or via AM/FM radio or via HDRadio or via an internet stream, the message conveyed would be the unifying element that either caused you to read all the way to the end or bail out early.

And powerfully, persuasive messages do not cause you to remember every word, but they will forever change how you feel about a product, service, business or person.

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What Is Localism?

117I read with interest what the new Radio Board Chair of the National Association of Broadcasters, Randy Gravley, had to say in a Radio World interview about what he saw as the issues of concern for the United States radio broadcast industry.

The Most Pressing Radio Business Challenges

On the top of Randy’s list is the rise in streaming services. He feels for radio to be competitive it needs to be on as many platforms as possible but also needs to be delivering content not available elsewhere. It goes back to a real dedication to localism.

What IS Localism, Anyway?

I thought I would go to the flagship radio station owned by Tri-State Communications Inc. based in Jasper, GA to find out. Randy is the president and CEO of Tri-State Communications Inc.

The “Home” page says WJLA 101.1 FM is your source for up-to-date news, sports and community announcements. There was no mention about the radio station being available on any platform other than over-the-air. Likewise, the “About” page tells us that they can be heard in 18-counties in the tri-state area of Georgia, Tennessee and North Carolina. It also says: “Our signal, which remains constant (unlike AM radio stations that lower the power at sunset and sunrise), reaches our target audience of those thirty years old and older.”

I’m sure all AM broadcasters will appreciate that kind of talk. NOT.

The closest thing I could find to “localism” was that WLJA has a “dedicated, award winning staff with over 150 years of combined broadcast experience” and that they “cover all of the local news from our listening area.”

Local News

So, I went next to the “NEWS” page, which features a drop-down menu of “Local, Sports, Music.”

I started with the Local News and saw that the city of Woodstock was having an eclipse viewing gathering. NOTE: I’m reading this local news on August 31st about an event that already happened on August 21st between 1 and 4pm. I also learned that I could tour the new Northside Hospital Cherokee on Saturday, April 22nd from 10am to 2pm.

Is this an example of localism done right?

Local Sports

The “Sports” page did give me the high school football schedule, but other than a list of sponsors, nothing else.

Local Music

The “Music” page was a list of the “Top 30 Gospel Request Time Songs for 2016, 2015, 2014 and 2013.” But it appears these songs are the favorites from a national database not one compiled locally by the radio station.

There was no mention of any local gospel or country groups or any information about where this type of music might be enjoyed locally in live venues.

Local Sales

It was time now to see how the radio station sold itself to local advertisers.

In big red type is said “Home to over 38,000 listeners at any given moment!*” That sounded impressive, but there was that “*” at the end of the statement. The asterisk qualified that claim with the following information: “*As rated by ARBITRON 2007 county by county coverage in Georgia, Tennessee and North Carolina.”

OK, there are some immediate problems with that qualifier. First, it’s 2017 not ten years ago. Second, Arbitron has been gone since September 2013 when it was purchased by Nielsen and re-branded as Nielsen Audio. Other data is sourced as of 2008.

All of these things were found on the radio station’s “Sales” page.

Everything was station focused and not advertiser focused. (Or listener focused)

The sales information didn’t scream “localism” to me. It also offered no information about advertising opportunities via streaming.

In fact, I can’t find on any page anything about being able to hear WLJA 101.1 FM over the internet or via any of the platforms that Randy says are now so critical for radio broadcasters.

Apologies to Randy Gravley

When I started to write today’s blog, I never intended for it to come off looking like a “hit job” on the newly elected Radio Board Chairman. So, I want to apologize to Randy for how negative this article became.

But he’s not alone.

And that’s radio’s BIG problem.

We know what the issues are. We talk the talk, but when it comes to walking the talk, well that’s not happening.

Welcome to radio’s “Kodak Moment.”

Smartphones

77% of all adults in America today say they own a smartphone. That number was only 35% six years ago.

But if you’re looking for the smartphone’s impact on the future, 92% of 18 to 29 year olds today own a smartphone.

Suffice it to say, if your business model doesn’t work on a smartphone, ‘fuhgeddaboudit.’

The NEW Localism

I think the new localism is whatever a person wants, when they want it. Localism no longer means a geographical area. Localism means shared interests.

When a radio station or other mass medium markets itself as being “something for everyone,” it really is saying it’s nothing for nobody.

The future of mass media is reaching the smallest possible viable audience to earn a decent R.O.I. (Return On Investment)

Welcome to the Communications Revolution

What we are seeing in mass mediated communications is a revolution. Like the other worldwide revolutions (Agricultural, Industrial) the impact of this information-driven economic revolution will be enormous.

Unlike the world’s revolutions of the past, this one will explode with exponential speed.

You can see it happening with artificial intelligence (think Alexa or Siri), robotics, self-driving vehicles etc.

Traditional Radio Faces Grim Future

And on August 30, 2017 came a study by Larry S. Miller, Director of the Steinhardt Music Business Program at New York University that says radio is faced with a paradigm shift. He outlines why radio must adapt to the rise of digital.

I know that the NAB and Nielsen have already come out with their side of the story regarding this report by Mr. Miller.

But maybe instead of throwing stones, we should stop living in our own glass houses.

Radio CANNOT survive doing things the way they’ve always done them.

If technology doesn’t seem like magic

It’s probably obsolete.

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A Kodak Moment

116Remember when something special happened in your life, people would say “That’s a Kodak moment?”

A “Kodak moment” was something that was sentimental or charming, a moment worthy of capturing in a photograph.

Did you know that term is still used? However, its meaning today is entirely different. Today a “Kodak moment” is used to represent a situation in which a business fails to foresee changes within its industry and drops from a market-dominant position to being a minor player or worse, declares bankruptcy.

The Kodak Lesson

While digital cameras were invented in 1975, in 1998 Kodak had 170,000 employees and commanded 85% of all photo paper sales worldwide. But only a few short years later, their business model disappeared and Kodak nearly went bankrupt.

If you had asked anyone in the world in 1998 if they thought in three years they’d never be taking pictures on film again, they would have called you crazy. But that’s exactly what happened to Kodak.

The 21st Century Revolution

Evolution is gradual. People often don’t even feel things changing.

Revolutions are violent. Things change quickly. People often have lots of difficulty dealing with them.

The industrial revolution was certainly disruptive to craftsmen and the trades industry. Radio was disruptive to the print communications industry when it was introduced in the 1920s. The 1950s would watch television provide a similar disruption to radio, print and motion pictures.

Now we are undergoing a new revolution with the internet, social media and smartphone technology. And this revolution is moving at exponential speed.

Software is the driving force behind lots of the changes we are experiencing. It’s what enables Uber, Airbnb, Pandora, Spotify, Netflix, Amazon, Google, Apple etc.

Computers are learning at an exponential pace via “artificial intelligence.”

More Dangerous Than North Korea

Elon Musk recently tweeted “artificial intelligence is more dangerous than North Korea.” We never think when we post on social media that artificial intelligence algorithms are processing all of that information to influence future social media interactions, future ads that will pop up, shopping sites that will be recommended, what news we’d like to see in our newsfeed or who we might like to become friends with.

It’s all very reminiscent of the computer “HAL” in the movie “2001 a Space Odyssey.”

Specialists vs Generalists

Not all jobs will go away. But reductions in force of up to 90% in almost every profession are possible and only specialists will remain to handle anything supercomputers can’t.

Autonomous Vehicles

While the auto industry races to get autonomous cars to market, we already have other forms of autonomous transportations systems operating today; like the monorail at Disney or major airports.

The trucking industry is one of the largest employers in America. 7.3 million people are employed throughout the economy in jobs that relate to trucking activity. What happens when trucks can drive themselves to the people employed in this industry?

Fossil vs Solar Energy

Last year, more solar energy was installed worldwide than fossil. Renewables are fast becoming the least cost energy option around the globe.

Smartphones

77% of all adults in America today say they own a smartphone. That number was only 35% six years ago.

But if you’re looking for the smartphone’s impact on the future, 92% of 18 to 29 year olds today own a smartphone.

Suffice it to say, if your business model doesn’t work on a smartphone, ‘fuhgeddaboudit.’

Convergence

What it all comes down to for mediated communications – newspapers, magazines, radio & television – is the 21st Century is the convergence of all media becoming a reality.

We are watching the end of each of these industries being unique, special and different; with all of them competing for the same space via the internet.

Or as Herbert Spencer put it in his Principles of Sociology, it’s “survival of the fittest.”

What kind of “Kodak moment” do you think history will record for mediated communications?

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Coal Ain’t Coming Back & Neither is AM Radio

114I lived in Kentucky for 7-years.

Kentucky actually issues black license plates that say “Coal Keeps the Lights On.”

And yes, a lot of our electricity is generated from coal fired generating stations. But our dependency on coal has been in decline for years, today only about 30% of our electricity is generated from the burning of coal. 15% is generated from renewal energy sources.

But when it comes to jobs, solar & wind-energy jobs are growing 12 times as fast as the US economy. This has all been happening over the last 10-years or so. Renewable-energy jobs grew at the rate of 6% while fossil-fuel jobs declined at 4.5% from 2012 to 2015 according to Business Insider who also notes that the average number of employees at US coal mines dropped by 12% in 2015.

The solar industry now employs more people than coal, oil and gas combined.

The most recent statistics (2014) for the coal industry say 76,572 people are employed mining coal. That includes miners, office workers, sales people and others who work at coal-mining companies. In 1980, the industry employed about 242,000 people.

But to put the coal industry employment in perspective, there are more people employed in education in Kentucky than in coal. And the Washington Post compared the number of people employed in coal to other industries and reports: “Although 76,000 might seem like a large number, consider that similar numbers of people are employed by, say, the bowling (69,088) and skiing (75,036) industries. Other dwindling industries, such as travel agencies (99,888 people), employ considerably more. Used-car dealerships provide 138,000 jobs. Theme parks provide nearly 144,000. Carwash employment tops 150,000.”

In fact, more people are employed in RADIO (94,584 people) than in the mining of coal.

Coal jobs ain’t coming back.

AM RADIO

When I hear people in coal country cheering about coal jobs coming back under a new presidential administration, I look to my own industry; radio. AM radio is like the coal industry.

America, to a large extent, was built on coal due to the industrial revolution. All of our great factories depended on coal to power their machines. Coal was plentiful and we had lots of it. It was coal’s time.

In the 1920s, AM radio was born. Nothing like it had ever existed in the world. While the telephone brought people together, one person to another person, radio would bring the masses together. Inc.put together a list of “The 25 Greatest Inventions of All Time” and radio was #2 following the wired telephone. The History Channel compiled its own list and it put the smartphone in the first position followed by radio.

The “Golden Age of Radio” is the period from the 1920s to the 1940s when AM radio was the main source of entertainment in American homes. It would be replaced by television in the 1950s.

The transistor and car radio would pump new energy into the radio industry to a young generation in the 1960s and AM radio would be “born again.”

FM RADIO

The latest FCC (Federal Communications Commission) report as of the end of December 2016 shows that there were 4,669 AM radio stations on the air in America. Over on the FM dial, 16,783 signals now beat the airwaves (FM, FM educational, translators and low power FM).

To put things in perspective, at a time in America’s radio history when the number of FM signals equaled the number of AM signals on the air, 75% of all radio listening was to FM. So, you can only imagine what it’s like today for AM radio listening.

JOBS & ROBOTS

In coal mining, the need for coal miners goes down every year. Today, mining for coal no longer means muscle hardy men in maze-like tunnels wielding picks and shovels. The coal industry has steadily been replacing those jobs with robotic machines that require far fewer miners but more computer engineers and coders.

The radio industry employs its own cadre of computer engineers and coders that allows for fewer folks to appear on more radio stations through automation and voice-tracking. Is what’s happening in radio broadcasting any different than what’s happening in coal; or any other industry today?

I grew up on AM radio.

AM radio was my world and the people who made the magic caused this boy to make radio a career.

But AM radio and those jobs are not coming back any more than coal miner jobs.

93% of Americans 12-years of age or older listen to radio every week.

What percentage of those are listening to AM?

As AM radio stations add FM translators, do you think that number will grow again?

Sadly, AM radio is to broadcasting as coal is to power generation.

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Make it Memorable

114aI recently just returned from my first real vacation in many years. I joined some of the members of my high school class for an 8-day Caribbean Cruise.

We sailed aboard Carnival’s Splendor and it was wonderful.

Behind The Fun

Carnival offers a special behind the scenes tour of the ship on the last sea day of a cruise. It’s a very extensive tour that starts on the bridge and time with the captain, Splendor’s Roberto Tine.

Next, we travel to the ship’s engine room and visit with Splendor’s chief engineer Mario Testa.

What we basically learn is that everything on today’s cruise ship can be fully automated, but a full staff of people man the controls and make the decisions.

The Carnival Splendor can carry 3,012 guests along with a crew of 1,150.

The Key People

One of the light boards on the ship had pictures of the key personnel on the Splendor and showed four people, the captain, the chief engineer, the head of hotel operations and the cruise director.

MarQ

The person just about everyone on the Splendor came in contact with was cruise director MarQ Anthony.114

His Facebook page really tells the story of this dynamic personality. People write on his page things like: We will definitely be returning just for MarQ and his funny, crazy self.  He blew it away. Truly an epic vacation. The most memorable moments of the cruise included the very talented, energetic, and hilarious MarQ, our cruise director.  I won’t forget this cruise anytime soon! Carnival has a jewel with MarQ and some other staff members on that ship. MarQ was fantastic, phenomenal, amazing, and overall the most energetic and fun person I’ve ever met. He made every single event my mom and I attended on the ship memorable and we had a great time. The best part was seeing how much he enjoyed everything he did and his effort to connect and build relationships with people throughout the cruise. We looked forward to hearing his wake-up calls and getting into any event he was involved in on the ship. We loved you MarQ and we look forward to (hopefully) seeing you again!!!

I have to say, I concur with everyone’s comments and MarQ IS Carnival in my mind.

People Attract People                                                                  

I wrote a couple of weeks ago about how it’s people that attract people. I wrote that article to emphasize how it was the radio personalities that put a fire in my belly to be a part of the radio business. I worked in radio for over four decades and then seven years ago I transitioned into teaching when I became a broadcast professor at a university. I wanted to light fires in the bellies of my students for the radio industry.

First Impressions

We never get a second chance to make a first impression. For my fiancé this was her first cruise. For me it was my second one but my first was about three decades ago, so it was like the first time for me too.

Good first impressions come from projecting a positive image and doing that comes from your attitude. MarQ led a team of people on the Carnival Splendor that had a positive attitude. Anna is the head of training and staff development on the Splendor and was the person who led our group of 16 people on our tour.  (Note: the Behind The Fun tour of the ship is limited to a maximum of 16 people)

The crew’s section of the ship is like a city within a city. It’s not as flashy as the guest accommodations but it is clean, comfortable and Carnival makes every effort to ensure that their team members are happy and well cared for. The hiring business model appears to put hiring people with the right attitude first. Everyone on the Carnival Team was upbeat, positive and fun to be around. They don’t just make a great first impression but reinforce that impression with every encounter.

8-Days, 4-Islands

The cruise was a wonderful vacation. We visited four islands over our eight-day cruise, we saw many wonderful and amazing things, we even rode a Segway, but what we will remember forever were the people of the Splendor and how they made us feel.

In the end, it’s not about stuff or things, but people-to-people encounters.

Automation

So much of the cruise experience could be fully automated, but it would pale with the experience we enjoyed because of the wonderful people on the Carnival team.

Almost every radio station impacts more people with their broadcast signal than the 3,012 guests aboard the Splendor, but they lose their advantage when they automate and voice track their product. Just because you can, doesn’t mean you should.

Clayton Christensen wrote in the “The Innovator’s Dilemma” that businesses are disrupted not because they ignored threats to their business but because they didn’t recognize the threats to their business.

Radio can’t dilute its core business while in pursuit of possible ancillary activities.

Radio’s core business are talented people totally engaged and focused on their service area, 24/7.

 

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I Cut the Cord

113I finally did it. I cut the cable cord in July 2017. It had been something that I had been thinking about for well over a year now.

Each time my local cable company was gobbled up by a larger cable company nothing really changed except that my bill went up. And up. And UP.

How Many Channels Do I Really Watch

I did an analysis of my TV viewing habits and found that most of my TV habit revolved around LIVE news programs, YouTube, HBO, Showtime and Netflix.

I can spend a whole evening sometimes just going through the viewing options on Netflix and call it a night without ever watching a single program sometimes. (I know if you have this service you’ve probably done it too.)

When I looked at the number of shows I was watching on HBO and Showtime, it came down to about one program per service each. So, I’m temporarily going without either of them for the time being. But I also know that if I access these services via OTT (Over The Top) TV, I can get full access to their library vs. only selected access via a cable bundle’s On Demand offering.

LIVE TV

The thing that had me staying connected to the cable bundle was access to LIVE TV, especially the news channels like CNN, MSNBC and FOX.

I also am a weather geek and so The Weather Channel often would be on my TV screen while I played the radio. My new set-up doesn’t access the live meteorologists on TWC but I have the TWC App on my iPhone7 and so I really have access to all the weather information I need at the touch of my screen.

SLING TV

My dilemma to accessing LIVE TV for news programming was solved when I learned about SLING TV. SLING offers CNN, MSNBC and FOX 24/7 LIVE. I bought the SLING BLUE package for $25/month. No contract to sign and I can terminate the service (though I serious doubt that will happen) at any time. I also added the news option to SLING BLUE for $5/month. My total TV package is now $30/month.

SLING TV now controls the lion’s share of subscribers according to comScore with more than 2 million users as of June 2017.

APPLE TV

I access SLING through a 4th generation AppleTV. AppleTV offers quite a few other options for news and entertainment viewing. One being CBSN, the new CBS 24/7 news channel that reminds me of the old Headline News.

AMAZON PRIME

My fiancé had Amazon Prime when I moved in with her in Virginia but was not taking advantage of her access to Amazon TV that comes with a prime membership. AppleTV doesn’t have a way to access Amazon TV (I don’t know why this is) but Amazon TV can be accessed on any Apple computer, iPhone, or iPad. So, I downloaded it to our iPad and now stream it to our large screen HDTV with excellent quality for both picture and sound.

USA OTT Viewing Time

In a report released by comScore the research company reports that SLING, AT&T’s DirecTV NOW and Sony’s PlayStation Vue garner around 3.1 million viewers. Those same services now command 54.6% of OTT usage.

Impact on Radio

Does any of this have an impact on radio? Well it just might when you consider what Amazon just introduced in June 2017, the Amazon Echo Show.

While the radio industry was just beginning to wrap its head around the Amazon Echo, Google Home, Apple HomePod and Microsoft/Samsung’s Cortana Voice Activated Devices (VADs), along comes the Echo Show with a touch screen. “In addition to its usual Alexa powers, the Echo Show is a phone, TV, karaoke machine, and digital photo frame. The screen stays on even when you’re not using it,” writes CNN tech.

The world of communications technology is changing at breakneck speed.

It’s a “Winner Takes it ALL” game.

“Just when I think I have learned the way to live,

life changes.”

-Hugh Prather

P.S. on Monday, August 7th, a great new book “Fired Up! SELLING” will be released. If you’re in sales or just a lover of inspiring quotes like me, this little book is a MUST HAVE for your library. 268 people are quoted in this book.

Full disclosure, I was one of the quote judges that worked on putting together this book. It was a labor of love and working on it made for a very inspiring year that truly fired me up.

Here’s a link to the book on Amazon: https://www.amazon.com/Fired-Up-Selling-TM-Energize/dp/1885167830/ref=sr_1_1?ie=UTF8&qid=1501771980&sr=8-1&keywords=fired+up+selling+quotes

 

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