Tag Archives: WBEC

Great Radio Starts in the Station’s Hallways

Once upon a time, a radio station had a team of people fully focused and dedicated to a single radio signal. Think of the incredible radio stations you listened to in your youth: WABC, WKBW, WRKO, WLS, WPRO, WDRC, KHJ, KFRC, CKLW, etc. These were standalone radio stations with dedicated staffs that numbered ten or more times larger than today’s radio clusters, which are made up of 4 or more stations.

WBEC

When I was on-the-air and in programming/operations for AM1420-WBEC, it was the only radio station I was concerned about. When the owner added an FM signal to our operation, he hired a dedicated air staff and programmer to oversee this new signal.

In my car, in my home, in my office, you could here WBEC playing. I remember the programmer of our new FM station grousing that his station was not being heard anywhere in the building but his own radio studio.

WUPE/WUHN

When I moved into sales at Whoopee Radio, our programming was simulcast on both our AM and FM signals. When ownership decided to split the AM and FM into separate formats, I was promoted to general manager of the AM station and went about hiring air personalities and a sales staff for our new Radio One – WUHN. Only our broadcast engineer and office staff would be shared by both operations.

On my side of the building all you heard playing was WUHN and on the other side it was WUPE.

KOEL AM/FM, KCRR & KKCV

When I got to Iowa as Market Manager of a four station cluster, the sound of any one of the radio stations playing was hit and miss in the common areas, but each station had its own dedicated staff, completely focused on their operation. Again, only office and engineering staff were shared.

Radio Clusters in 2022

People wonder why Christian Radio and Public Radio stations are often the most successful radio operations in markets across America. I don’t wonder. What I see are radio operations that hearken back to the way I started in radio, an entire staff, 100% focused on a single radio station.

In these radio stations, the programming can be heard in the hallways, bathrooms and coming out of every office.

In my Capstone Class at the university, I would take my students to see how different radio and TV stations operated in the area. The differences in equipment, staffing, and facilities were always enlightening. Everyone in these stations could be seen jumping from one station to another, many had programs they hosted on more than one signal.

What never ceased to amaze me however, was when you went into our local public radio station or our local Christian radio station, the energy was palpable. Everyone in these radio stations were dedicated to the mission of the station. They didn’t just broadcast their formats, they lived and breathed them.

Culture always changes in the hallways,

before it changes out the speakers.

-John Frost

When John Frost asked in his weekly blog, “if your radio station went off the air, would anyone care,” it got me to thinking about what makes for a successful operation. Be it a business, sports team, or even a radio station, if you don’t have that spirit of a shared mission with a defined goal that everyone’s working towards, you won’t ever be a success.

Radio broadcasting is an emotional art form. If you don’t feel that emotion in the hallways of your operation, you’ve entered a radio station that is dying.

Radio is not dead, but many radio stations are on life support.

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Culture Eats Strategy for Breakfast

It’s always been my belief that unless you first build a positive culture in the workplace, nothing else you try to accomplish will ever come to fruition.

So, when I read this famous quote that business guru Peter Drucker was alleged to have coined, “culture eats strategy for breakfast,” it came as no surprise that the foundation of any successful enterprise is built on its culture.

In fact, most people don’t quit companies or leaders, they quit organizational cultures.

“The best way to improve the team is to improve yourself.”

-John Wooden

The Learning Never Stops

In my capstone classes, students learned that their time at the university should be considered a launch pad to a lifetime of learning. Leaders never stop learning.

“When I am through learning, I am through.”

-John Wooden

Your Attitude Determines Your Altitude

Your own personal culture is your attitude. Whether it is positive or negative, it’s yours to control.

As a hiring manager, I always hired people on their attitude; everything else can be trained.

In life, more than any other factor, your attitude pretty much determines where you will go –  and how far you will go.

Ron Lundy

One of my favorite radio personalities was Ron Lundy. I first heard Ron on Music Radio 77 – WABC and immediately fell in love with the contagious, upbeat, positive attitude he presented on his radio show.

When WABC switched formats from music to talk, Ron Lundy found himself out of work, but would eventually be hired by Joe McCoy at WCBS-FM.

Every air shift on CBS-FM was already filled, so in order to create a time period for Ron, Joe McCoy would need to shorten everyone’s air shift, and convince his general manager why this hire would be beneficial to the radio station.

As I heard the story, Joe’s pitch to his GM was that Ron wasn’t just a powerful personality that would attract more listeners to CBS-FM, but that Ron was the type of guy that provided a positive culture inside the radio station, inspiring everyone to do their jobs better.

Attitude in Managing

One of my radio mentors was Phil Weiner (WBEC/WQRB/WUHN/WUPE). When I departed for my first solo general manager position in Atlantic City, he shared with me the most important thing he learned as a general manager, “Whatever your attitude is, when you enter the radio station each day, that will become the attitude of your fellow employees. Keep your problems to yourself and always maintain a positive, upbeat, enthusiastic attitude.”

It may have been the most important advice of my forty-year radio management career.

In my second career as a college professor, knowing that one’s attitude is contagious, I brought that same positive attitude and energy into the classroom.

“Attitudes aren’t taught, they’re caught.”

-Margaret McFarland

Everyone You Meet Can Teach You Something

No matter how far in life you’ve gone, or how many degrees, medals or trophies you’ve earned, stay humble. Every person you meet carries knowledge about life that you can benefit from. Stay curious and be willing to soak up the wisdom from everyone you come in contact with.

“It’s what you learn after you know it all that counts.”

-John Wooden

Radio is a People Business

All of my life, I’ve invested my energies in the development of people. Many of them today are owners and managers of their own broadcast operations. As a general manager, I was proud to work with some great and talented individuals.

“You handle things. You work with people.”

-John Wooden

When it comes to managing people, one size does not fit all. I treated each member of my team for the unique personality they were, valuing their talents, and skills, as well as understanding that we all come with our own issues, problems and demons.

Great radio stations, full of talented people, can be an exceptionally exciting workplace.

“The worst things you can do for those you love

is the things they could and should do for themselves.”

-Abraham Lincoln

It’s important to have a culture that allows people to fail. Often the greatest wisdom comes from things that go wrong. As long as you have given your best effort, you are never a failure.

Great managers and teachers are great coaches of people.

The Big Four

Consider these four things when creating culture in your organization:

  1. Culture is created by the behaviors you tolerate.
  2. Change starts with YOU. You can’t expect your people to change if you won’t.
  3. Leadership gives you a voice at the table, not the voice.
  4. Listen to everyone and take their opinions into account when you make the final decision for moving forward.

“Much can be accomplished by teamwork

when no one is concerned about who gets the credit.”

-John Wooden

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My First Radio Broadcasting Mentor

William Mahan/Berkshire Eagle, 1957

His name was Dana Jones and he was the original disc jockey when radio station WBEC (Berkshire Eagle Company) signed on the air in 1947. I wasn’t even born until 1952.

In this picture, Dana is holding his news copy between his teeth, while he cues up his next record, adjusts the volume on his control console and begins his morning radio program.

I got to thinking about Dana on this Labor Day weekend, because growing up, a new school year for me, always began after this holiday weekend.

Dana Jones would have twenty years of radio broadcasting under his belt before I would finally meet the man I grew up listening to on the radio. That happened when WBEC’s management approached the Junior Achievement organization in Springfield, Massachusetts about creating a JA radio company. I interviewed for, and was selected to be a part of this new Junior Achievement service-oriented educational learning experience in broadcasting. We would broadcast every Saturday morning over AM1420 WBEC, and that’s how I finally met Dana Jones.

Dana Jones

Dana was born in Brooklyn, New York on June 14, 1922. His family moved to West Stockbridge, Massachusetts in the early 30s and in 1940, Dana would earn his high school diploma from Williams High School in Stockbridge.

Pearl Harbor

When America was attacked by Japan at Pearl Harbor, Dana would enlist in the Army and served in New Guinea, the Philippines and Morotai rising to the rank of sergeant. In the 50s, he enlisted in the Marine Reserve.

WBEC Signs On-The-Air

When Dana left the Army, he first went to work in Pittsfield, Massachusetts at its largest department store, England Brothers, but with a voice destined for radio, he was hired away by the Berkshire Eagle newspaper to anchor mornings on its latest media venture; radio broadcasting.

When WBEC went on-the-air on March 25, 1947, Dana Jones was the first voice heard, and he would anchor its morning show until 1980.

Dana did news, weather, sports, interviews with visiting dignitaries and politicians, remote broadcasts, farm reports and even hosted a children’s show called “Storytime.”

1950s in The Berkshires

In the 50s, if a family in the Berkshires owned a television, the only TV station they could receive was the General Electric Company television station out of Schenectady, New York. WRGB was one of the very first TV stations in the world, tracing its roots back to a GE experimental television station founded in 1928.

GE’s television station didn’t begin its broadcast day until 4pm in the afternoon and Pittsfield’s major daily newspaper, The Berkshire Evening Eagle, came out each day around 4pm, so when you woke up in the morning, if you wanted to know what had happened while you were sleeping, it would be the radio that would bring you up-to-date.

Storytime

Every school day morning at 7:45am, Dana Jones would say “Good morning boys and girls, it’s story time,” and for the next fifteen minutes families would be treated to stories about Wilber the Whistling Whale, Johnny Appleseed and many other stories that showcased radio’s “theater of the mind.”

Snow Storms

When snow covered the Berkshires in white, those tubes on the radio could not warm up fast enough to tune in and hear what schools would be cancelled that day on the account of snow. It would also allow kids more time to listen to Dana Jones and his “On The Sunny Side of the Street” music show that came on after mom’s got their kids off to school.

The Life of a Morning DJ

Dana Jones rose every morning at 3am. Monday through Saturday, he would arrive at the radio station at 4am, where he first would turn on the transmitter to warm up its tubes, go through the Associated Press teletype for the latest news, weather and sports, and write and record the comedy bits that would be a part of his radio show featuring two iconic characters he had created; Grampa Crabgrass and Uncle Ephraim. Sign-on was 5:30am.

Saturdays

On Saturday mornings, my mother got up early and drove me out to the radio station by 6am where I would sit in the studio with Dana while he did his radio show. Our Junior Achievement company members usually arrived by 8:30am and I would then join the rest of the JA members to prepare our weekly sixty minute 11am radio broadcast.

Every weekend, I couldn’t get to the radio station early enough, to be enveloped in all things radio, and will always be grateful to both my mother and Dana Jones for catering to this high school kid’s passion to be on-the-air.

Seems Like Old Times

While radio had paid for my college education, it had not been as kind to Dana having been shown the door at both WBEC and later at the Berkshires first radio station WBRK, becoming very discouraged about the radio business.

I remember sitting at his kitchen table and putting together the deal to hire Dana, a man I so respected and admired to become the morning anchor on my new radio station.

I was launching a new radio format on 1110AM WUHN in Pittsfield that would feature Al Ham’s “Music of YOUR Life” big band and standards type of music, the very songs that Dana played when he began his radio career as a disc jockey. I wanted Dana to do everything he excelled at, including his comedy routines with Grampa Crabgrass and Uncle Ephraim. My vision for mornings on this radio station made Dana’s eyes light up and he got excited about radio once again.

I would leave Pittsfield to take over as general manager of WIIN/WFPG in Atlantic City in 1984. Dana continued working at WUHN until 1988 when the station’s owners decided to change its format to something that would appeal to a younger audience. Dana would retire from radio broadcasting at age 66.

He died at the age of 83 of a heart attack on November 25, 2005.

He was a gentle giant in the industry and in person, and he possessed a voice that was undeniably Dana Jones.

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Commercial Radio’s 100th Birthday

Election night at KDKA November 2, 1920

On Tuesday, October 27, 2020, commercial radio will celebrate it’s 100th birthday. It was on this day in 1920 that “the U.S. Department of Commerce, Bureau of Navigation, which served as the radio licensing agency of the day, issued the first radio license ever to KDKA,” as told on the station’s website.

Radio Call Letters

Ironically, those famous Pittsburgh call letters – KDKA – don’t stand for anything. They were simply assigned to the station with its broadcast license from a roster maintained to provide identification for ocean going ships and marine shore radio stations. KDKA just so happened to be the next set of call letters up for being assigned with a broadcast license.

WJJW

This story is analogous to what happened at my college back in the 70s. I graduated with my bachelor’s degree from North Adams State College in 1974. During my four years at NASC, I helped to obtain the college’s FCC FM broadcast license and become its first general manager. I vividly remember standing in front of a classroom blackboard with my fellow college broadcasters trying to decide what call letters we wanted the FCC to assign to our station. During this meeting a knock came to the door, and the person who knocked handed me an important letter from the Federal Communications Commission in Washington, DC. I anxiously opened the envelope to find that the FCC had granted our request for an FM broadcast license and had pulled the next set of unassigned call letters off the roster to go with our license. Those call letters would be “WJJW.” And like KDKA, they would stand for absolutely nothing and there again, never changed.

Call Letters

Some of the radio stations I listened to over the years had call letters that represented something, like WLS & WCFL in Chicago. WLS owned by Sears, chose call letters that stood for “World’s Largest Store” and WCFL, chose call letters that stood for “Chicago Federation of Labor,” the name of their union. WCFL proudly called itself “The Voice of Labor” at the top of every hour when it was required to give its call letters and city of license.

Do you know what the call letters for WKBW in Buffalo and KHJ in Los Angeles stood for? WKBW’s call letters meant “Well Known Bible Witness” and KHJ had call letters that stood for “Kindness Happiness & Joy.” Neither radio station would mention the origin of their call letters during their Top 40 days.  

Radio stations I worked for and managed also had call letters that represented something:

  • WBEC – Berkshire Eagle Company (the local newspaper)
  • WBRK – Berkshires
  • WUPE – Whoopee Radio
  • WFPG – World’s Famous PlayGround (Atlantic City)
  • KOEL – the first three letters of its city of license, Oelwein, Iowa
  • WLAN – Lancaster, PA
  • WSUS – Sussex, NJ
  • WOND – WONDerful Radio (Atlantic City)
  • WNNJ – Northern New Jersey

Call letters today tend to have been replaced by other forms of identification, like “Kiss,” “Froggy,” or “The River,” with the only problem being that they’ve lost their unique, one-of-kind identity that call letters branding gave them.

When I say KHJ or WBZ, you immediately know I’m talking about a radio station and that the station is located either in Los Angeles or Boston. When I say “Kiss” or “Froggy” you have no idea of which Kiss or Froggy radio station I’m referring to nor where it is located.

KDKA Covers Its First General Election

Shortly after receiving its commercial broadcast license, KDKA began planning its coverage of that year’s general election results to begin at 6pm on Tuesday, November 2nd, 1920.

Four men would climb to a little shack on the roof of one of the Westinghouse Electric’s buildings in East Pittsburgh to report on the results relayed to that shack via telephone. Leo Rosenburg delivered the results, becoming radio’s first announcer on the first licensed American radio station. You can hear a recreation by Leo of that broadcast HERE

About a thousand people tuned in to hear the broadcast and they would be some of the first people that year to learn that Warren G. Harding had beat James Cox to become the next President of the United States.

Election Night 2020

One hundred years later, election night will be quite different. People will most likely learn of the results via their smartphone, and probably not until all the votes have been counted. Due to COVID-19, we can expect that the vote counting process will take days, or even weeks, before a victor is declared.

Remember, your vote is important. Many recent elections have been decided by the thinnest of margins.

Do your civic duty and please VOTE.

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Time for a New Adventure

Dick Taylor WBECI just recently moved to Virginia from Kentucky.

I moved to Kentucky from New Jersey 7-years ago to pursue a bucket list career goal of mine, to teach at a college or university radio broadcasting. That opportunity came for me at Western Kentucky University (WKU) in Bowling Green, Kentucky.

I knew absolutely no one when I interviewed for the broadcast professor opening, but the person I would be hired to replace – retiring broadcast professor Bart White – would become a good friend over my tenure at WKU.

Long Ago & Far Away

When one moves, it means going through all of your stuff to decide what gets packed up and moved again and what gets donated or tossed into the dump.

One of the little pieces of memorabilia that I came across was a newspaper article on my being promoted to the position of Program Manager for WBEC Radio in Pittsfield, Massachusetts. That occurred on August 8, 1975. (Picture of me on-the-air at WBEC above from the 1970s)

I had just graduated from the Masters Degree program with a perfect 4.0 grade point average from the State University of New York at Albany with a degree in Educational Communications and teaching certifications, but I found myself in a field that tight school budgets were eliminating from their programs. Going back to the “three R’s” they would say, Reading, wRiting and aRithmetic, instead of employing modern teaching technologies in the classroom.

One of the radio stations I had worked at while going to college was WBEC and being offered this position was a dream come true. It was the very position I had always wanted.

A Lot of Career Success is Luck

WBEC was a station that was very programming oriented. During my tenure as the Program Manager, and later promoted to Operations Manager over both the AM and FM properties, I went to a lot of programming conferences and competed in both air personality as well as program director competitions. I was lucky to be in the position I was in at the station I was employed by.

But as time went along, I found myself more captivated by what happened off-the-air versus being an air personality, the position that attracted me to radio since I was old enough to remember.

I decided I wanted to be a general manager.

General managers didn’t come out of programming at that time but instead they came out of radio sales. So, I decided my next job would be in radio sales.

When I got a call from a general manager I knew that they wanted to hire me for a programming position, I said I wasn’t interested. I wanted my next move to be in sales. He said, “let me get back to you on that.”

Two weeks later, he said “Let’s get together, because I have a radio sales job for you.”

Moving to his stations and the company that owned them was lucky again, as this was a very sales focused organization and I would be exposed to monthly IBIB (International Broadcasters Idea Bank) reports, lots of sales training by any sales consultant to get within 200 miles of New England and annual trips to the Managing Sales Conference run by the Radio Advertising Bureau (RAB).

AR to MM

I quickly rose through the ranks from account representative to sales manager to director of sales to station manager to general manager.

General managers were renamed market managers as the age of consolidation took over after the passage of the Telcom Act of 1996.  That’s when a single company went from being able to own only 12 AM radio stations, 12 FM radio stations and 12 TV stations in the entire USA. The Telcom Act of ’96 would unleash a buying spree funded by Wall Street that would see the largest operator owning over a thousand radio stations.

Radio Ink Best Managers

In 2009, Radio Ink named me one of the best radio managers in America. I was very proud of that honor, but I had been thinking about a change for some time and I was ready for a fresh adventure.

After all, I had invested early in my life, earning the qualifications to teach and I wanted to pay-it-forward to the next generation of broadcasters by teaching at a college or university.

I was lucky once again to see an ad in Radio Ink by WKU looking for a broadcast professor to teach at the School of Journalism & Broadcasting courses in sales, management, media process & effects, radio performance and the history of broadcasting in America.

7-Years a Professor

In May of 2017, I completed my seventh year of teaching at the university. The students I’ve mentored over that time have become extended members of my family. I went to every graduation ceremony – they’re held twice a year – because I was invested in each and every one of them.

Bowling Green, Kentucky is a lovely place. But it is far from my friends and family back on the East Coast.

New Adventure Time

In the book “The Adventure of Living,” Paul Tournier writes: “Many people are never able to come to terms with the death to which every adventure is inevitably subject…The Law of Adventure is that it dies as it achieves its object.”

I’ve experienced this “death” multiple times over my life.

Something in your gut just tells you, it’s time for a new adventure.

In June, I moved to northern Virginia.

I became engaged the weekend before Valentine’s Day 2017 to a wonderful woman who is a member of the same Pittsfield, Massachusetts high school class as I. Ironically, we went to opposite public high schools.  At that time our city had two public and a parochial high school, but we now all reunion together every five years – and so we never met until our 45th class reunion.

Another part of my new adventure is this blog that I started writing almost three years ago.

I remember Ron Jacobs (first program director of Boss Radio 93-KHJ, Los Angeles, creator of The History of Rock & Roll, co-founder of America Top 40 with Casey Kasem, etc.) telling me during a phone call that he enjoyed writing more than being an air personality, program director or anything else he had accomplished in his life. I now completely understand where he was coming from as I’ve developed my own love of writing and mentoring others. Ron said he enjoyed reading my blog and that’s why he sent me his phone number one evening and asked me to give him a call at his home in Hawaii and chat.

Got a career adventure I should be considering?

Shoot me an email & let’s talk.

I’m ready for a NEW ADVENTURE.

Dick.Taylor@wku.edu

 

“Twenty years from now

you will be more disappointed by the things you didn’t do

than by the ones you did.

So throw off the bowlines.

Sail away from the safe harbor.

Catch the trade winds in your sails.

Explore. Dream. Discover.”

-Mark Twain

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Celebrating A Reunion

PHS 45th Reunion InviteIt was 45 years ago that I graduated from high school.  It’s really hard to believe that much time has passed, but this weekend I’m back in my hometown of Pittsfield, Massachusetts – in the “Heart of the Berkshires” – celebrating that teenage milestone.

This invitation has been on my refrigerator for months.  The anticipation has been building steadily and now it’s almost over.

Friday night we all went to the wonderfully restored Colonial Theater to see Mary Poppins.  Saturday night was our big reunion dinner/dance.  This morning we will meet one more time for Sunday brunch before we depart, all hoping we’ll be able to make it to the 50th reunion in 2020.

2020 is the year that commercial RADIO will become 100 years old.DT WBEC (1970s)  I was fortunate to start in radio back in 1967 while just starting high school.  I earned my 3rd class Radio Telephone FCC Operators License in February 1968 allowing me to professionally start working in radio shortly thereafter.  Radio would help me pay for my college education; bachelors and masters degrees.

My first radio station was WBEC – AM1420 in Pittsfield.

I had visions of being a big time disc jockey working at one of the major market 50,000-watt clear channel signal radio stations like WBZ in Boston or WLS in Chicago or WABC in New York.

But that never happened.  Instead I would move into radio sales and very quickly into radio station management.  It is in this senior management position that I would spend over thirty years of my radio life.

WSM(15)But never give up on your dreams.  Because when I began teaching at Western Kentucky University’s School of Journalism & Broadcasting, I invited radio & TV professionals into my capstone class.  One of those professionals, the operations manager & program director of Nashville’s legendary 650AM – WSM invited me to be a guest disc jockey on this 50,000-watt clear channel signal radio station.

Those high school dreams really can come true!

For four hours on Sunday, July 13, 2014 I was in the air chair doing “The Dick Taylor Show” on this iconic radio institution.

This weekend we all remembered the good times, like the price of a gallon of gas (35-cents) or the price of a 1st class postage stamp (6-cents).  But 1970 was also the year that the Beatles broke up and four students were slain by National Guardsmen at Kent State University in Ohio.

The movies featured: M*A*S*H, Patton, Love Story and Airport.PHS 40th Reunion Picture

The record of the year was “Aquarius/Let the Sunshine In” by the 5th Dimension.  The song of the year was “Games People Play” by Joe South and the album of the year was the self-titled album by Blood, Sweat & Tears.

Five years ago, we all stepped out of the dinner/dance hall for a group photo.  We looked FABULOUS!

We’re Baby Boomers.  A generation that was so big that the city had to handle our class size over three high schools – Pittsfield High, Taconic High and St. Joseph’s High.

We may have been separate back then and even competitive, but today we celebrate as one big high school class.

We’re the high school Class of 1970.

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