Tag Archives: KISS

What Makes Your Radio Station Unique?

In teaching broadcast sales at the university, one of the things I taught my students was to help their advertising clients to identify their unique selling position in the marketplace. In other words, what was the one thing that made them different than everyone else in their specialty.

Something For Everyone

The answer you most often hear when you ask an advertiser what makes them unique is, “well, we have something for everyone.”

Something for everyone is nothing special for any one. To the radio listener, it’s like blah, blah, blah. It’s meaningless. Why? Because every other advertiser selling everything from soup to nuts says the same thing and the listener has become trained to tune out these advertising clichés.

Plumbers

Plumbers are probably not something you ever give much thought about, UNTIL you need one. That’s true for lots of repair services when you think about it.

What’s the one thing you hate about calling a home repair company? Knowing that you will be kept waiting and waiting and waiting for their arrival at the time when they said they would.

“It takes many good deeds to build a good reputation and only one bad one to lose it.”

Benjamin Franklin

Benjamin Franklin Plumbing could have said a lot of things about the services they provide, but instead they decided what would make them unique in the ears of future customers would be being punctual.

Benjamin Franklin

The Punctual Plumber

They built their whole franchise around the realization that people hate to be kept waiting. In fact, they promise when you don’t have time to wait around, you can count on them to be punctual plumbing professionals, but if they are ever late, they will pay YOU for every minute they’ve made you wait. Doesn’t that resonate with you? It does for me.

Give Your Radio Station a Diagnostic

When is the last time you pulled out the Advertiser Diagnostic sheet and used it on your own radio station(s)?

What makes your station unique? Not the music, that’s for sure. The songs you play were carefully crafted by composers, producers and talented artists, who have record labels that have worked relentlessly to get those songs played on as many radio stations, pure play streamers, movies, TV shows and any other place that uses music to entertain people.

Is your brand name unique? Well, if you branded your radio station KISS you are one of 78 radio stations in America that call themselves that, along with radio stations in Ireland, United Kingdom, France, Italy, Poland, Ukraine, Romania, Moldova, Iceland, Greece, Spain, Sweden, Germany, Brazil, Canada and Australia. It’s no different than calling your radio station HOT, Jack, Bob, Alice or some other cute name that dozens upon dozens of other radio stations are doing, especially in a world where voice commands increasingly are the way people are accessing audio on their smart devices.

But if your brand is 650AM -WSM, you are the only one in the world that has that brand. You have set yourself apart from the estimated 44,000 radio stations currently on-the-air in the world. WSM is the Home of the Grand Ole Opry. I don’t expect this historic radio station to ever call itself by any other name, but by the one it owns exclusively: WSM.

Streaming Radio

In a world where you can receive virtually any radio station on an App like TuneIn, being unique and one-of-a-kind has never been more important.

If a person tries asking Alexa, Siri or Google to play the KISS radio station, I have no idea which one she will play. However, I don’t have to wonder for a second, if I ask my smart speaker to play WSM, I will hear any other radio station, but the one from Music City USA, in Nashville, Tennessee.

What Makes Your Radio Station Unique?

If you stake your radio station’s future on things created by others, like music, talk shows, network news, syndicated programs, jingles – things every other radio station in America has access to – then your radio station is NOT unique.

When other providers are able give your listeners more of what they want while eliminating the things they dislike, your days as a broadcaster are numbered.

Another way to think about this is, if you were to eliminate all of your commercials – the thing radio listeners say they object to most – would you be able to sustain your radio station by listener support, like public radio and Christian radio does? Or the way that Netflix or SiriusXM does?

If a listener hasn’t heard of your radio station,

wouldn’t choose your station or recommend it,

your brand is dead.

<Picture: The Fuse Vert is a premium vertical vinyl audio system which can also play FM radio>

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Commercial Radio’s 100th Birthday

Election night at KDKA November 2, 1920

On Tuesday, October 27, 2020, commercial radio will celebrate it’s 100th birthday. It was on this day in 1920 that “the U.S. Department of Commerce, Bureau of Navigation, which served as the radio licensing agency of the day, issued the first radio license ever to KDKA,” as told on the station’s website.

Radio Call Letters

Ironically, those famous Pittsburgh call letters – KDKA – don’t stand for anything. They were simply assigned to the station with its broadcast license from a roster maintained to provide identification for ocean going ships and marine shore radio stations. KDKA just so happened to be the next set of call letters up for being assigned with a broadcast license.

WJJW

This story is analogous to what happened at my college back in the 70s. I graduated with my bachelor’s degree from North Adams State College in 1974. During my four years at NASC, I helped to obtain the college’s FCC FM broadcast license and become its first general manager. I vividly remember standing in front of a classroom blackboard with my fellow college broadcasters trying to decide what call letters we wanted the FCC to assign to our station. During this meeting a knock came to the door, and the person who knocked handed me an important letter from the Federal Communications Commission in Washington, DC. I anxiously opened the envelope to find that the FCC had granted our request for an FM broadcast license and had pulled the next set of unassigned call letters off the roster to go with our license. Those call letters would be “WJJW.” And like KDKA, they would stand for absolutely nothing and there again, never changed.

Call Letters

Some of the radio stations I listened to over the years had call letters that represented something, like WLS & WCFL in Chicago. WLS owned by Sears, chose call letters that stood for “World’s Largest Store” and WCFL, chose call letters that stood for “Chicago Federation of Labor,” the name of their union. WCFL proudly called itself “The Voice of Labor” at the top of every hour when it was required to give its call letters and city of license.

Do you know what the call letters for WKBW in Buffalo and KHJ in Los Angeles stood for? WKBW’s call letters meant “Well Known Bible Witness” and KHJ had call letters that stood for “Kindness Happiness & Joy.” Neither radio station would mention the origin of their call letters during their Top 40 days.  

Radio stations I worked for and managed also had call letters that represented something:

  • WBEC – Berkshire Eagle Company (the local newspaper)
  • WBRK – Berkshires
  • WUPE – Whoopee Radio
  • WFPG – World’s Famous PlayGround (Atlantic City)
  • KOEL – the first three letters of its city of license, Oelwein, Iowa
  • WLAN – Lancaster, PA
  • WSUS – Sussex, NJ
  • WOND – WONDerful Radio (Atlantic City)
  • WNNJ – Northern New Jersey

Call letters today tend to have been replaced by other forms of identification, like “Kiss,” “Froggy,” or “The River,” with the only problem being that they’ve lost their unique, one-of-kind identity that call letters branding gave them.

When I say KHJ or WBZ, you immediately know I’m talking about a radio station and that the station is located either in Los Angeles or Boston. When I say “Kiss” or “Froggy” you have no idea of which Kiss or Froggy radio station I’m referring to nor where it is located.

KDKA Covers Its First General Election

Shortly after receiving its commercial broadcast license, KDKA began planning its coverage of that year’s general election results to begin at 6pm on Tuesday, November 2nd, 1920.

Four men would climb to a little shack on the roof of one of the Westinghouse Electric’s buildings in East Pittsburgh to report on the results relayed to that shack via telephone. Leo Rosenburg delivered the results, becoming radio’s first announcer on the first licensed American radio station. You can hear a recreation by Leo of that broadcast HERE

About a thousand people tuned in to hear the broadcast and they would be some of the first people that year to learn that Warren G. Harding had beat James Cox to become the next President of the United States.

Election Night 2020

One hundred years later, election night will be quite different. People will most likely learn of the results via their smartphone, and probably not until all the votes have been counted. Due to COVID-19, we can expect that the vote counting process will take days, or even weeks, before a victor is declared.

Remember, your vote is important. Many recent elections have been decided by the thinnest of margins.

Do your civic duty and please VOTE.

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