Tag Archives: Dr. Ed Cohen

Radio’s Most Pressing Issues

This past week, Radio/TV state broadcast associations were in our nation’s capital meeting with their elected representatives in both the House and Senate about issues that are important to them. It’s the annual National Association of Broadcasters (NAB) State Leadership Conference.

More than 500 radio broadcasters from across America assembled to hear Senator Ted Cruz (R-TX) speak on his support of the “AM Radio for Every Vehicle Act,” and advocating for a level playing field in the advertising market.

Cruz is the new Chairman of the Senate Commerce Committee and he pledged a proactive approach to support broadcasters, create jobs and uphold free speech.

Free Speech

Brendan Carr is the new Chairman of the Federal Communications Commission (FCC) and in only a couple of weeks, since taking this leadership position, his actions have caught the attention of some members of Congress, who were alarmed by recent moves impacting broadcasters.

Representative Jerold Nadler (D-NY) expressed his concern over the Carr’s FCC assault on a media organization’s free speech.

“Exploiting his asserted ‘unitary executive’ powers, [President] Trump is unleashing his sycophant FCC Chairman, Brendan Carr, on every newsgroup whose news stories he does not approve of — actually threatening to pull the broadcast licenses for ABC, CBS, NBC, PBS, and NPR,” said Rep. Jamie Raskin (D-MD). “Is this North Korea?”

The President of Free Press Action, Craig Aaron, in testimony said that threats and opening investigations into broadcast outlets by the FCC is out of the norm.

“The FCC usually talks about licenses on very narrow terms, such as if an owner has committed a major crime,” Aaron said. “The idea that a news organization would be threatened because they asked a tough question of the President, or because they tried to fact check him during a debate, or because they edited their own news content before putting it out over the airwaves is preposterous, and it’s dangerous.”

DEI

Diversity, Equity and Inclusion (DEI) has been terminated by Carr at the FCC and he’s been signaling that the agency might go after FCC licensees over their own DEI programs.

Are DEI programs good for business? Apple’s shareholders think so, so do Costco shareholders, and Hyundai’s marketing executive, Erik Thomas, credits its DEI programs with driving the automobile manufacturer’s bottom line.

SiriusXM

Nine years ago I wrote an article with a title that sounded like click bait titled “SiriusXM Radio is Now Free,” which speculated when the FCC licensed satellite broadcaster would start offering ad-supported channels for free.

Four years later, I wrote that “Could 2021 Be the Year SiriusXM Adds FREE Channels?” speculating that new SiriusXM CEO, Jennifer Witz, would be pursuing revenue growth by  leveraging the 132 million cars the service was available in. SiriusXM, like commercial radio over-the-air (OTA) broadcasters, knows that the competition for listener ears is in the car. The advantage the satellite broadcaster has over AM/FM radio operators is they know exactly what their listeners are listening to, and don’t have to rely on audience estimates that may or may not be accurate in today’s media saturated world.

Last year, what I have been predicting since 2016, became a reality, as I wrote in:  “Ad-Supported SiriusXM Requires No Paid Subscription.”

Monopoly

One of the radio industry’s most respected researchers, Dr. Ed Cohen, wrote “The direct-to-consumer satellite radio business is a monopoly,” shortly after my 3rd article on this subject was published. Originally, the FCC offered only two satellite broadcast licenses, one went to a company called “Sirius” and the other to a company called “XM,” with the idea being they would be competitors and that the consumer would benefit by not having a single company – a monopoly – control satellite radio and what it could charge.

The two companies were supposed to never be able to merge, but in August of 2008, by a 3 to 2 vote of the FCC, that changed. Dr. Cohen does a really good deep dive into explaining how this all came about in his article “SiriusXM and the FCC: Is the Camel’s Nose Under the Tent?” Which is an allusion to a story that takes place in Arabia, with this metaphorical moral:

If the camel once gets his nose in the tent, his body will soon follow.

What the FCC never took into consideration was, how much damage might occur to local AM/FM radio stations, if and when, the new combined SiriusXM ever decided to provide an ad-supported free radio service.

Dr. Cohen believes that while this new free service from SiriusXM is limited in scope, like the proverbial camel, it won’t be long before the whole service becomes real competition for audio listeners and advertisers.

People Love Free

AM Radio vs SiriusXM

Dr. Cohen makes an excellent case for commercial radio broadcasters to be demanding, the FCC revisit the SiriusXM merger decision in light of this change by the satellite broadcaster.

By the way, public broadcasters also have a horse in this race, as NPR Now is part of the new free SiriusXM service.

“While the NAB is busy with getting Congress to force OEMs (Original Equipment Manufacturers) to include AM in every vehicle, the battle with SiriusXM’s ad-supported venture is probably more important to the industry in the long run,” says Dr. Cohen.

It’s The Economy Stupid

But the most important issue facing the commercial radio industry are the financial fears that have been generated by the Trump tariffs and fire hose of government regulatory changes that seem to come at us on an hourly basis. I wrote about this concern in February with an article titled “The Cost of Uncertainty to Radio.”

Now BIA Advisory Services this week updated its local advertising revenue forecast for 2025. Cameron Coats, in Radio Ink, reports that “over-the-air revenue [for radio] takes the largest hit, falling by 6%.” Digital radio, says Coats, shows a slight increase of 0.1%.

SiriusXM has enjoyed growth through the sale of new cars, but with the high tariffs Trump has announced, it wouldn’t be a surprise if people hang onto their current vehicles a little longer, which also means that AM radio will still be accessible. Without an economic downturn, the average life of a car in America is 12-years, up from 8.4-years in 1995. Progressive Insurance says that a well-maintained car will reach 300,000 or more miles, and those cars have both AM/FM radios as well as SiriusXM.

The radio industry’s most pressing issue is who wins in the car, and in that arena AM radio – a hundred year old medium is not our industry’s best play –

stopping satellite radio’s FREE ad-supported service is.

When the pie isn’t growing,

the game becomes who can cut the biggest slice.

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Would You Like to Participate in Radio Research?

nielsen familyNuVoodoo does some really wonderful research about radio listening. They particularly focus on reaching people who are most likely to keep a radio listening diary or wear a Nielsen Portable People Meter, aka PPM.

During their last webinar, a slide came up quickly in the jam-packed presentation that made me choke on my coffee. It showed how small the pool of radio listeners is that would participate in Nielsen Radio ratings research. An astounding 82% say they would never wear a PPM device and even more listeners say they wouldn’t keep a ratings diary. Ratings Likies 2020

I Was a Nielsen Family

When I was a radio broadcaster, it wasn’t unusual for Arbitron Ratings to ask me about keeping a radio listening diary for a week. Each time I declined because I was actively working in radio.

When I was a broadcast professor at the university in Kentucky, I was approached about keeping a television ratings diary and Nielsen said that being a broadcast teacher was not a disqualifier, so I said “yes.”

I knew that the experience of keeping a ten-day television viewing diary would be one I could share with my students in covering the topic of radio/TV ratings. I was thrilled to be a “Nielsen Family,” even though that thrill quickly dissipated once the survey diary and instructions arrived.

The few dollars Nielsen sent to me with the materials seemed small potatoes for the amount of information they wanted to extract from my viewing habits.

By the end of the ten days, I was sure I’d never want to do this again, and it made me sad because I was a person who should be passionate about doing such work.

A Relative’s Family Wore PPMs

A member of my family living outside of Boston was asked to participate in PPM radio research. The rewards being offered enticed them to say “yes.”

The members of the family ranged in age from 44 to 6.

I remember looking at this 6-year old playing on his swing-set and thinking, Boston radio 6+ radio ratings depended, in part, on little kids like this. It sent a chill down my spine.

Well, the family grew tired of participating very quickly. In the nutshell, they didn’t feel the inconvenience was worth the small reward paid for wearing the PPM devices.

They said the experience hardened them from ever participating in future radio or TV ratings research, besides now they rarely listen to radio anymore with Spotify being the family choice for streaming. The Spotify App keeps track of each member of the family’s listening habits, serving up just what they want to hear.

Ratings Likelies: Rare & Vital

In late June 2020, NuVoodoo fielded their sixteenth Ratings Prospects Study and they write: “we drilled down to the small segment of radio listeners likely to accept a meter or diary from Nielsen. As has been the case in every past NuVoodoo study, when we model for the subset of respondents who would say ‘yes’ to Nielsen, the opt-in rate even among our already research-inclined sample is staggeringly low – with the percentage of likely ratings respondents who spend an hour or longer with radio each day even rarer still.”

That’s pretty disturbing to hear.

Share of Ear

Then the news breaks that COVID-19 has tipped the consumer listening habits to digital streaming. Now 53% listen to on-demand/digital devices versus 47% who listen to linear/non-digital devices, like AM/FM radio. Edison Research began tracking audio consumption on digital devices in 2014 and now, only six years later, people over the age of 13 spend more time with these devices than traditional OTA radio.  Digital Devices Cross 50%

It’s another case of the inevitable happening anyway, but COVID-19 is causing changes to occur on an accelerated time frame.

Edison Research also found in their latest Infinite Dial research that new music seekers are using YouTube for music discovery versus AM/FM radio, 68% to 46%.

Dan Ariely Explains

Dan Ariely is a psychology and behavioral economics professor at Duke University. I first became aware of Dan’s work with his book Predictably Irrational.

Dan explains that “the interruption of everyday life has been an experiment showing that habits aren’t just desires; they’re behaviors cued by reminders in our environment. When we change the way we interact with our environment, a lot of seemingly ingrained habits fade away. Some of them we are better off without, like thoughtless consumption and spending.”

Since the pandemic more people who used to commute to work, began working from home. The AM/FM radio cue for listening was their vehicle’s dashboard radio, but since they were spending less time in the car and more time at home, the device for audio consumption used in the home now became dominant.

While one hopes that once people begin to commute to work again, if that even happens, the old routines – including listening to the car’s radio – might return.

However, many companies, especially the high tech ones like Google, Amazon, Twitter, and Facebook, are moving to a permanent WFH (Work From Home) model.

Dr. Ed Cohen

One of the most recent high profile layoffs was that of Dr. Ed Cohen from Cumulus as its VP for Ratings and Research.

Radio Ink asked him about the future of AM/FM radio to which he responded:

“It’s a question of whether (the radio industry is) cutting bone and muscle rather than fat. If the radio industry continues to cut, can we put our best foot forward to not only keep current listeners spending as much time with the medium as they have in the past, but can we also convert light listeners to spend more time with radio? Commercial radio is not a charity and faced with the revenue challenges of (COVID-19), layoffs and furloughs are inevitable, but listeners don’t understand that and don’t likely care. They want to be entertained and informed. If they perceive a degradation of what they expect from us in a world of increased competition from other sources (streaming, podcasts, etc.) some will go elsewhere, accelerating a downward spiral. I hate to sound pessimistic about a medium where I’ve spent nearly my entire career (even my Ph.D. dissertation was about radio) and have no claims to be Nostradamus, but that’s the logical conclusion. I hope I’m wrong.”

Sadly, Dr. Cohen, I think you’ve got it right.

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