Tag Archives: Bob Pittman

What If Every Radio Station in America Could Operate Like EMF?

At the beginning of 2024, I read an article from Rolling Stone.com that I can’t get out of my head. It was titled “Why Is the Radio Full of Christian Rock? Thank This Nonprofit.” It’s a long article, that I encourage you to read, but if you’re short on time, I will summarize its most important content for the commercial radio industry.

What is EMF?

EMF stands for the “Educational Media Foundation,” a name that does not immediately convey that they are a religious broadcaster.

On their website, the foundation states their mission this way:

“Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, EMF today owns and operates the nation’s two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country.”

Today, I believe, EMF is the largest radio station owner in America, with more radio signals in its control than iHeartRadio, estimating that it reaches a weekly audience numbering over 18-million listeners. It’s those listeners – and their donations – that fund EMF’s operations, much like the listeners support at public radio stations. EMF’s radio stations are licensed as non-commercial educational (NCE) radio stations and the foundation receives the majority of their donations during their twice annual pledge drives; usually held in the spring and fall.

What is iHeartRadio?

iHeartRadio is America’s largest commercial radio broadcaster and owned by iHeartMedia, which was rebranded by CEO Bob Pittman from Clear Channel Radio in 2014.

Full-disclosure, I worked for Clear Channel Communications from 2004-2010, a time when the company operated in a decentralized manner, allowing each of its radio station’s general managers to make their own decisions based on local market conditions and to deliver what was forecast by the radio station’s annual budget. That would change after I left the company to a centralized management model.

At its peak, Clear Channel owned and operated more than twelve hundred American radio stations. Today, the iHeartMedia website says:

“With over 860 live broadcast stations [with 781 employees] in 160 markets across America, there’s an iHeartRadio station where you live. Discover how our stations can deliver your message live and local to your community.”

Wikipedia says ”iHeartRadio’s main radio competitors are Audacy, TuneIn and SiriusXM,” which I found interesting in that TuneIn owns no radio stations, and while SiriusXM is licensed to operate by the Federal Communications Commission (FCC) and does employ land-based transmitter sites in addition to its satellites, it is basically a subscription service.

Its real competitor, like that of the rest of the commercial/public radio industry, is flying under the radar.

EMF versus Commercial/Public Radio

Rolling Stone writes: The big difference between EMF and other commercial broadcasters is that it operates without a local presence and unmanned transmitters.  

“Almost every new EMF station operates as a repeater

with no local voices, few local jobs and barely any overhead.”

Rolling Stone says that as of 2022, this “little-known organization had just shy of a billion dollars in net assets (a number that grows steadily year after year), with an annual revenue of nearly a quarter billion. (National Public Radio, by comparison, had net assets of less than $150 million and operated near the break-even mark.)”

The EMF business model has few operating costs – unlike commercial and public broadcasters – where every new radio station they acquire becomes a new source for donations. It’s estimated that about ninety-seven cents of every dollar comes from listener donations.

“Nonprofit EMF has built an unassuming money-making machine.”

-Rolling Stone

The genius of the EMF business model is that it exploits loopholes that the FCC created to help small nonprofits.

“in my own heart, I know God was involved

[in the decision to form a 501(c)(3)]

because being a not-for-profit has paid off for us

many, many times.”

Mike Novak, EMF CEO

The decision to incorporate as a “not-for-profit” entity allows EMF to enjoy many benefits:

  • Avoid paying taxes
  • Waves FCC applications costs and other fees
  • No requirement to maintain a local broadcast studio
  • Legally accept tax-deductible donations from their listeners (a revenue stream not available to commercial broadcasters)
  • The acquisition of translators* that are made more easily available to entities such as religious broadcasters
  • Access to lower FM band frequencies (88.1 – 91.9) that the FCC reserved for use by colleges, community and public-radio organizations and tribes; entities that the FCC envisioned would have limited funds to acquire these frequencies, and  commercial broadcasters were banned from bidding on, but didn’t exclude a not-for-profit giant like EMF from buying up.

Sadly, true community broadcasters find this unlevel playing field almost impossible to compete with, when EMF’s billion-dollar foundation can offer iHeart-level prices for neighborhood radio stations. It’s something I personally witnessed happen in my city of Winchester, Virginia when EMF bought 50,000-watt WINC-FM. All local community programming vanished, along with its employees and building.

While the FCC still maintains a policy of not allowing a single radio broadcaster from owning more than five AM or five FM stations in any one city, it left open a loophole for noncommercial broadcasters by never applying its ownership cap to nonprofits. There’s also no ownership cap on the number of translators a nonprofit may own in a single radio market.

Soft Conservatism

While nonprofits can’t legally engage in any political campaign activity, don’t think EMF isn’t using its fortunes to influence its point-of-view; through lobbying and legislation. Those in the Contemporary Christian Music (CCM) industry know that the genre is a punchline for most Americans; it’s something that actually works to EMF’s advantage, by keeping them low profile.

Unfortunately, this unlevel playing field is negatively impacting local commercial and public radio stations to profitably operate, which impacts the communities these stations once served with vital local news, sports, weather and community information.

*Translators are small FM radio signals that rebroadcast a parent radio station into an area the original signal couldn’t reach.

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What’s NOT Going to Change About Radio?

It’s human nature to wonder about how our world will change and most times, what we think will change or maybe what we worry might change, doesn’t.

So, why do we do this?

Most likely because we all want to know what the future will bring and this is why fortune tellers are still in business or why we watch The Weather Channel. It’s definitely not because they always get it right.

What’s Going to Change in 10 Years?

I just finished listening to Bob Pittman, CEO of iHeart, on the Borrell Local Marketing Trends podcast on how radio will change in the years ahead. Gordon Borrell and Corey Elliot wanted to know “how radio will remain unique over the next 10 years, whether its dependence on advertising revenue might need to change, and whether we should be calling it ‘radio’ at all.”

What was his answer? Well you can listen to the podcast HERE, if you really want to know. But I can save 23-minutes and 15-seconds of your time by telling you it doesn’t matter what he said, because he’s probably wrong, and that’s OK, because no one will remember what he said a month from now.

What’s NOT Going to Change in 10 Years?

I remember reading that Jeff Bezos said people constantly asked him the “change in 10 years question,” and he said the question they should be asked is “what won’t change in 10 years.” Both Bezos and the brilliant investor, Warren Buffett, believe this is a very important question you should be asking yourself about your business or industry.

“When you have something you know is true, even over the long term, you can afford to put a lot of energy into it,” says Bezos.

Radio Personalities

Over the Labor Day holiday weekend, Rewound Radio presented the sound of classic Chicago Top 40 radio with air checks of WCFL (Super CFL) and WLS (The Big 89 – The Rock of Chicago).

When I was growing up both of these radio stations greatly influenced me and were responsible for creating the desire to make radio my lifelong career.

Listeners to this special Labor Day Weekend presentation on Rewound Radio said they loved hearing their favorite radio personalities once again.

The program was not broadcast over any AM or FM radio signal, but was only streamed on the internet to a worldwide audience.

In fact, this past July 2022, more people watched their favorite programs by streaming them versus a cable TV subscription. Streaming, says Nielsen, is now “the most popular way to consume content.”

The one thing that Bob Pittman did share in his Borrell interview worth noting, was that in focus groups people didn’t call our medium, “radio.” They called what they listened to by the station’s brand, as much as we don’t refer to our mode of transportation as a “car”, but as a Ford, Chevy, Honda etc.

So, having a unique brand for your radio station is very important. The one unique brand every radio station in America has are its FCC call letters, like WCFL or WLS.

Dan Mason

Dan Mason was recently inducted into the Broadcasting & Cable Hall of Fame 2022. Dan said he grew up in Louisville, Kentucky listening to Cawood Ledford, the voice of the University of Kentucky sports for decades. It was Cawood that created the desire in Mason to be on the radio and he never pictured himself in the executive suite. But Dan Mason would rise to the president and CEO of CBS Radio, which he retired from at the age of 64.

Upon retiring that position, Mason quickly return to his first love, that of being on the radio and broadcasting sports play-by-play.

Dan Mason believes that great radio depends on two things: 1) community & companionship for the listener, and 2) having integrity.

For the listener, both of these are created, and earned, by the radio station’s air personalities.

And that’s something that’s never going to change.

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My oh MAYA

81Have you ever heard of the MAYA Principle? Neither had I. But I saw an article in The Atlantic titled “The Four-Letter Code to Selling Just About Anything, what makes things cool” and I wondered if there might be some application for radio.

MAYA

MAYA stands for “Most Advanced. Yet Acceptable.”

It means that as you design your product or business for the future you need to keep it in balance with your users’ present. In other words, as Tony Bennett might have sang, “It don’t mean a thing if it ain’t got that swing.”

This 1931 jazz composition by Duke Ellington was given the MAYA treatment by Tony Bennett and Lady Gaga in 2014. Proving anything that’s old can be new again.

Age of Distraction

I doubt anyone would take issue with the statement that the 21st Century is the “Age of Distraction.” I also am sure that when your computer, smartphone, tablet, software says you have an update, you sigh a big sigh and utter something like “Uff da. Fina mina doh.” (Translation: Oh boy. Here we go again.)

Sequels

Hollywood and television have long understood MAYA. To date we have twelve Star Wars movies, ten Halloween movies and CSI grew from Las Vegas to Miami and New York. I’m sure you can think of many others.

The reason is each is new but familiar.

Change

We humans are a fickle lot.

We hate change and we love change.

What we really like is what Derek Thompson calls “the simulation of innovation, which pushes the right buttons for novelty while remaining fundamentally conventional.”

________ R Us

Remember when Toys R Us had everyone copying their success by calling themselves “R Us” too. The iPod, iPhone, iPad had lots of imitators as well, as if putting a small “i” in front of your name made you cool.

Well, it can.

Ask Bob Pittman.

He changed Clear Channel Radio to Clear Channel Media & Entertainment before abandoning the old CC brand to adopt its successful App brand for the entire company. Voila, iHeartMedia.

“iHeartMedia reflects our commitment to being the media company that provides the most entertainment to the most engaged audiences wherever they go, with more content and more events in more places on more devices,” said Bob Pittman, Chairman and CEO of iHeartMedia, Inc.

Car Radios

I recently drove a Toyota Rav4 rental for a week in Florida. The radio was a trial. Thank goodness it had a volume and a tuning knob. Everything else was activated by the touch screen or the myriad of buttons on the steering wheel. (Don’t get me started about the HD reception.)

Laurence Harrison, Director of Digital Radio UK did a presentation at the Connected Car Show in 2016 on what the consumer wanted in their car radio. Here’s some of what he told his audience.

  • 77% want LIVE radio
  • 82% said a radio was a MUST HAVE
  • 69% said if they could only chose one entertainment option it would be radio
  • Digital is the future of radio
  • Want better radios
  • Listener centered design
  • Metadata to make it smart

Summing it all up, consumers want a car radio that’s broadcast digital, with a simple, easy-to-use interface (that’s familiar) and an app-like experience that is safe according to Harrison.

Raymond Loewy

The MAYA principle was the design approach brainchild of Raymond Loewy. You may not know his name but you know his work. Loewy designed the Coca Cola bottle, the logo for Air Force One, the logos for Shell, USPS and Greyhound. He also designed some of the iconic cars of the 40s – 60s and so much more.

Loewy understood us fickle humans. We want change, just not too quickly. He was a master of giving consumers a more advanced design but not more advanced than what they were able to deal with.

Apple

Steve Jobs was good as applying the principle of MAYA with the introduction of the iPod and its evolution. The iPod over time removed most of its buttons creating the entrance for the iPhone.

Apple wasn’t about to repeat the disaster it had with the Newton, a product that was more advanced than consumers were ready for. Google Glass is another such product that made too big a leap.

Knowing Your Customer’s Current Skill Level

For the consumer to embrace change, change must be introduced gradually over time.

The Air Pods might seem like a contradiction to this but when the iPhone7 introduced them and took away the headphone jack the percentage of wireless headphone sales to wired ones had already crossed a tipping point. iPhone7 sales are an indicator that it was MAYA time for this innovation. Apple didn’t have to explain the concept to its consumers, they were already there.

Consumers are not going to spend their time and money on trying to learn your product if there’s a product out there that is easier to use and more familiar to them.

And that is the challenge for radio.

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