Tag Archives: Cable TV

Subscription Media

The inspiration for this week’s article came from a blog written by Fred Jacobs titled “When will ‘Netflixification’ Come To Radio?” Fred’s article revolved around Netflix’s innovation of a subscription model for its entertainment offerings, which got me to thinking about when the subscription business model for media began.

The Subscription Model

We would have to journey back to the 17th century to find the earliest records of book and periodical publishers pioneering a subscription business model for print media.

The subscription business model is one where the customer

pays a recurring price

at regular intervals to access a product of service.

Most recently, Apple is said to be working on a subscription model for its hardware; iPhones, iPads, computers etc. Why? Well customers are good, but it turns out that subscribers are even better. Emarsys’s Chris Gooderidge writes that over the last nine years, “the subscription economy has grown nearly 6x (more than 435%),” with subscription businesses growing five to eight times faster than those with a traditional business model. The two years the world closed down due to COVID only served to accelerate companies’ and consumers’ digital transformation.

On Demand & Subscriptions

What most of us want, as consumers, is convenience. We want what we want, when we want it. The subscription business model fulfills this desire. It enables us to listen to music or play games, as well as watch TV shows and movies.  

The more customers gain a taste

of truly personalized repeat services,

tailored specifically to them…

they won’t want to go back to what they had before.

-Chris Gooderidge

Subscription Radio

In 1923, in Dundee, Michigan, an early radio entrepreneur offered subscribers a wired radio system, that would provide radio programs from several radio stations for $1.50 a month; which would be $24.75/month in 2022. While it didn’t succeed, it was the precursor to what later would become the cable television industry.

Subscription Television (STV)

Back in the 60s, over-the-air television experimented with a subscription model. Companies in Connecticut and California each found themselves in court with theater owners when they developed a subscription business model that offered recent movies to be viewed in the home. The battle in Hartford, Connecticut made it all the way to the Supreme Court.

In the end, the pay television model was taken over by cable television, which learned in addition to providing a community antenna to receive distant broadcast television signals, could also create original programming. These new program channels could be offered on a subscription basis, like CNN, ESPN, The Weather Channel etc.

Is a Subscription-Based Business Model Right for You?

Like most questions along these lines, the answer is: it depends.

The subscription model is dependent on products and services that have a high perceived value to the consumer. (Note: things offered for “FREE” often don’t have a high perceived value)

On the blog, Billing Platform, they list four common successful subscription based business models:

  1. Consumables and Retail Models in Subscription Billing: companies like Dollar Shave Club and Blue Apron
  2. As-a-Service Subscription Billing Models: companies like Microsoft with their Office 365 and Dropbox
  3. Digital Entertainment Subscription Billing Models: companies like Netflix, Disney+, Apple TV+, Amazon Prime, Hulu, Peacock etc for video and Spotify, Pandora, Radio Tunes etc for audio
  4.  Maintenance and Repair Subscription Billing Models: companies like landscaping, pest control, heating & cooling, as well as other common maintenance needs

Peak Subscription

Which brings us to the million dollar question, when do we max out on all of these monthly/annual subscriptions? When do we reach, “peak subscription;” that light-bulb moment when we realize we need to start eliminating some of these expenses.

It was that very question that finally got me to sit down and review our monthly household subscriptions and total things up. It’s something I’ve been meaning to do anyway, but Fred’s blog was the spark that put me in action.

Here’s our entertainment subscription list:

  • Amazon Prime
  • Frndly TV
  • Netflix
  • Disney+
  • Apple TV+
  • Washington Post
  • Time Magazine
  • The Atlantic
  • Consumer Reports
  • Radio Tunes
  • Pandora Premium
  • Sling TV

Now, to make most of these digital entertainment subscriptions work, we need to subscribe to an internet service and since we use many of these services on our iPhones, we also need to add in our monthly call/text/data plan too.

Our monthly cost is $228 or $2,736 annually.

Fred reveals that in the upcoming Techsurvey 2022, two-thirds of the people in his survey now agree with the statement, “I am concerned about the growing number of subscription fees I’m paying for media content.”

I urge you to sit down with your bills and do an audit of your household’s entertainments subscription expenses. If you are like us, you didn’t subscribe to all of them at the same time, but added them one-by-one over a period of years.

Sophie’s Choice

The problem for all of us, comes to making a “Sophie’s Choice” of our media subscriptions. We love them all and trying to decide which ones to eliminate is NOT an easy decision.

What one learns when they are faced with this decision is that we are “happily hooked” on all of them.

Commercial radio and TV operators also need to realize as the subscription economy for entertainment continues to grow, the number of hours in a person’s day is finite, and our time with subscription media means little is left over for OTA radio/TV.

People will spend their time, on those media services

they spend their money with.

4 Comments

Filed under Education, Mentor, Radio, Sales

COVID-19, One Year Later

It was just a year ago that I wrote about “The Day the World Shutdown.” So, shall I ask you, “how are you doing?”

For Sue & I, while we were just vaccinated on Friday, the wearing of face masks, hand sanitizing and social distancing is unlikely to change for us for the rest of 2021, if not longer.

Based on my research of pandemics past, I realized very early that this would be about a two year disruption and I suspect that when we say “Happy New Year” and ring in 2022, things will finally be on course for whatever the “new normal” is.

WFH

Working From Home, most often abbreviated as “WFH,” has also changed people’s media habits.

A year ago I wrote that I expected most people would consume their media by streaming it via the internet. The latest research has shown that is exactly what happened. eMarketer data showed that traditional radio broadcasts were eclipsed by digital audio, mid-2020. This week, Edison Research reported, that 30% of all audio listening now occurs on mobile devices; unless you’re between the ages of 13-34, then that number is 46%. Not surprisingly, this age group’s listening to audio on an AM/FM radio receiver is down to only 20%.

Working from home meant that those people who normally listened to AM/FM radio while commuting in their car, were now doing their audio consumption where they live, and 32% of today’s households don’t have a single AM/FM radio in them. However, 44.2% of homes today have a voice activated assistant, like Amazon’s Alexa, to access their favorite audio content.

Audio in Cars

The global pandemic has forced all of us to get used to new ways of doing every little thing, such as shopping online, streaming video entertainment on huge flat screen TVs and asking Alexa for assistance like she had become a member of the family. We’ve become so comfortable with these new Artificial Intelligence (AI) devices that we might start to wonder what life was like before them.

Automobile manufacturers also took notice of this change, like the commercial for a new Buick – or is it an “Alexa on Wheels?” https://www.youtube.com/watch?v=GqvEcLWI0ME

I remember when I used to tell advertisers that a car was a “radio on wheels.”

Now I don’t have a new car, but my 2009 Honda Accord has a fabulous sound system that seamlessly connects to my iPhone and streams my audio content in my car. My car radio is locked on “AUX.” (I know I’m not alone.)

The End of Commuting

Bill Gates shocked the world when he predicted in November of last year that 50% of all business travel would never come back and that 30% of the days people spent in an office would likewise disappear forever. McKinsey Global Institute pretty much corroborated Gate’s predictions by adding that 20% of workers would continue to work from home indefinitely.

Federal Reserve Chairman Jerome H. Powell, puts it this way, “We’re recovering to a different economy.”

Disney Closing Mall Stores

Disney plans to close 20% of its Disney Stores saying that they’ve seen changes in the ways people shop due to COVID-19 and that the future means people will continue to shop online. As a result, Disney plans to focus on e-commerce, its Apps and social media platforms. Disney says the data shows that the global pandemic increased the speed of change from brick-and-mortar to online shopping by half a decade.

Movies & Streaming

Disney’s CEO Bob Chapek went even further in announcing the company’s future, saying that the days of releasing new movies to theaters for several months before bringing them to their streaming platform, are over. For example, when “Raya and the Last Dragon” hits the theaters this month, it will simultaneously be available on Disney+ for subscribers for an additional $30.

Disney+ has exceeded everyone’s expectations, rapidly growing to over 95 million paying subscribers. The biggest surprise to this streamer of family content was that over 50% of those subscribers don’t have children.

Worst Year in Pay-TV History

2020 was a record year for cord-cutting according to analysis of cable TV subscribers by MoffettNathanson. Cable TV lost six million subscribers dropping cable’s household penetration level to a low, not seen in thirty years. Smart TVs are the primary reason people now stream their video content from the internet.

Award Shows Audiences in Decline

Audiences for the Academy Awards, Grammy’s, Golden Globes and Primetime Emmys have all been in a steady decline since 2000. The first of these 2021 award shows, and a harbinger for those to come, the Golden Globes, set a record low for NBC’s telecast of these awards.

Where Have All the Sports Fan Gone?

You might have thought with people stuck at home, that sports would have seen solid television audiences, but that wasn’t the case. 2020 saw a drop in viewership for practically every sport. Compared with 2019, the NBA Finals were down 51%, the NHL Finals were down 61%, the U.S. Open tennis matches were down 45%. Even the Kentucky Derby recorded its lowest TV audience ever, falling 49% from 2019, to just over eight million viewers.

Television’s biggest audience draw for many years has been the NFL and the Super Bowl, but not this year. The big game’s audience was the lowest it has been in fifteen years.

If Misery Loves Company…

Pro Sports, Harley Davidson and broadcast radio/TV are all suffering from a similar problem, they aren’t attracting the next generation. Generation Z Americans, those born after 1996, just aren’t that into sports, Harley’s and traditional media, like previous generations.

That’s probably why, when the NFL started asking for a 100% increase in TV rights payments, Disney (owner of ESPN) immediately rejected it.

However, streamers, like Amazon Prime and AppleTV+ may give the NFL the money they want, but will those high rights fees manifest in higher premiums for subscribers.

For the maker of “The Hog” and traditional broadcast media, the future is as challenging. Harley Davidson is looking to make their motorcycle line all electric, following the lead of the world’s automobile industry, and hoping it will attract new riders to their brand. Radio/TV broadcasters are also trying to capture new audiences with Apps, streaming and podcasts.

“I skate to where the puck is going to be, not where it has been.”

-Wayne Gretzky

Anyone who thinks their business will return to the way it was, once COVID-19 is in the rearview mirror, will be hanging the “Gone Fishing” sign out, be down-for-the-count or just plain out-of-business.

It’s time for all of us to be thinking like Gretzky.

8 Comments

Filed under Education, Mentor, Radio, Sales