Tag Archives: R.O.I.

The Goose Is On Life Support

While commercial radio is working hard to have Congress pass a law mandating AM radio in every vehicle (a vote in the House is scheduled this coming week), the U.S. Supreme Court gave its blessing to the FCC’s expanded interpretation of the lowest unit rate charge for political advertising.

In other words,

Expect to hear a lot more political ads on commercial radio stations!

It’s Not Free Speech to Tell Lies

Ten years ago, SiriusXM suspended conservative talk host Glenn Beck for agreeing with one of his show’s guests, who asked, “what patriot will step up to remove Donald Trump from office if he’s elected president and oversteps his authority?” SiriusXM, operator of America’s two satellite radio services, suspended Beck because they worried the conversation might “be reasonably construed by some to have been advocating harm against an individual currently running for office.”

Yet, political candidates can say anything they darn well please, pay the lowest unit rates for that very airtime, and your FCC licensed local radio station can’t do a thing about it.

Ad Clutter

One of the big turn-offs for radio listeners is “ad clutter”; too many radio ads packed into each hour of the broadcast day.

Political ads are considered by radio listeners to be the worst of the worst, when it comes to advertising on the radio. This type of advertising causes:

  • People to be stressed, annoyed and tired
  • Listeners dislike the hostile tone, name-calling and negative attacks
  • Relentless campaign messaging causes widespread frustration and mental exhaustion

Killing The Golden Goose

You may remember Aesop’s fable of the goose that laid the gold eggs, but in case you forgot, the Cliff Notes version is this: it’s a story about a farmer who discovered one of his geese could lay gold eggs. Not wishing to wait for this bird to lay just one gold egg per day, the farmer decides to cut open this goose and get all the gold eggs at once, only to find there are none. The goose is empty.

Well, once upon a time, owning a radio station was like owning a “golden goose,” where a radio station’s profits were like golden eggs. Every day, through the selling of radio ads for money, big profits were produced for a radio station owner.

Thirty years ago, the Telcom Act of 1996 deregulated radio and allowed buyers to own as many radio stations as they could imagine. Greedy investors and consolidators, not wishing to wait for each day’s golden eggs, cut open their golden geese by firing the very people who produced all the riches; the talented air personalities that broadcast over them.

The moral of Aesop’s fable is if you focus only on the golden eggs and neglect the goose that lays them, you will soon be without the very asset that produces the golden eggs.

Since the era of consolidation, several major U.S. radio broadcasting groups have filed for Chapter 11 bankruptcy protection (some, more than once), heavily impacted by shifting advertising markets and intensifying competition from digital streaming platforms.

Less Is More

Radio investors probably thought the moral of the fable was, the more geese you own, the more radio ads you add to the hour, the more effective your R.O.I. (Return On Investment) will be. But ironically, it was the principle of “Less Is More” that in the end rules the day.

To be truly effective, you need to maintain the balance of what is produced (golden eggs/revenue) with the producing asset (your goose/radio talent).

The 7 Habits of Highly Effective People

Stephen Covey covers this in his 7 habits book, saying when people fail to respect this critical  balance, “they decrease organizational effectiveness and often leave others with dying geese.”

AM In Every Vehicle Act

The radio industry is once again focusing all of its efforts and treasure on the wrong issue. AM radio is NOT the future.

Coal ain’t coming back

and neither is AM radio.

In an article I wrote back in 2017, I made the case for the radio industry to move towards the future and stop trying to resuscitate the past. You can read that article here: https://dicktaylorblog.com/2017/08/20/coal-aint-coming-back-neither-is-am-radio/

Since A.I. (artificial intelligence) supposedly has all the answers, I put the question to it, and here’s what it said:

“Commercial broadcast radio’s future relies on a high-tech hybrid model driven by cloud virtualization, AI workflow automation, and digital revenue streams, all while fiercely leveraging its core moat: live, hyper-local human connection. While traditional over-the-air spot advertising faces pressure, radio remains a dominant force, particularly in vehicles. The industry is shifting from a pure legacy broadcast model to a multi-platform audio ecosystem.”

So, yes, reaching listeners in their vehicles continues to be important to the radio industry’s future, but NOT the AM RADIO platform. Around the globe, AM radio signals are being turned off, even FM is going away and being replaced by Digital Audio Broadcasting.

The key to the future of broadcasting is to reach listeners on the very platforms THEY use.

Either adapt to change

or get left behind.

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Are We Killing the Golden Goose?

25Do you remember Aesop’s fable of the goose that laid the gold eggs? Let me refresh your memory of this tale. It’s about a farmer that was poor. One day he makes a startling discovery when he finds a golden egg in the nest of his pet goose. Skeptical at first, he has the egg tested and finds that it is indeed made of pure gold. Even more amazing, each day this farmer awakes to find that his goose has laid another golden egg. In very short order, this poor farmer becomes fabulously wealthy. But then his wealth brings greed and impatience. No longer satisfied with just one golden egg per day, the farmer cuts open his goose to harvest all of its golden eggs at once only to find the goose is empty inside. With a now dead goose, there will be no more golden eggs laid.

In remembering this fable, it sounded so familiar to the world of radio broadcasting. A radio station was like a wonderful “goose” that laid daily “golden eggs” for many an owner. It was an industry joke that having an FCC broadcast license was like having a license to print money. It was “golden.”

But broadcasters not wishing to wait for each day’s golden egg, cut open their goose with the Telcom Act of 1996. Twenty years ago, this act deregulated radio and now owners, like the farmer cutting open his goose to get all the eggs at once, now could own as many radio stations as they basically wished.

And how did that work out? Not much better than what the farmer discovered.

The moral of Aesop’s fable is if you focus only on the golden eggs and neglect the goose that lays them, you will soon be without the very asset that produces the golden eggs.

The radio industry’s quest for short-term returns, or results, took their free FCC licenses and ruined them by not maintaining the balance between the production of desired results and the production capacity of the asset.

Aesop’s fable is the very principle of effectiveness. It’s a natural law. Like gravity, you don’t have to believe in it or understand its principles, but you can never escape its effects.

Radio broadcasters probably saw the moral of the fable being the more geese you own, the more spots you add to the hour, the more effective your R.O.I. (Return On Investment) will be. But ironically, it was the principle of “Less Is More” that in the end rules the day.

To be truly effective, you need to maintain the balance of what is produced (golden eggs/revenue) and the producing asset (your goose/radio station).

Stephen Covey wrote extensively about all of this in his book “The Seven Habits of Highly Effective People.”

“When people fail to respect the P/PC Balance in their use of physical assets in organizations, they decrease organizational effectiveness and often leave others with dying geese.”

-Stephen Covey

One could certainly make that case for two of America’s largest radio broadcasters today. They are reaping the results of those who’ve gone before them who’ve in essence liquidated the asset, before they took over and now the accounting system appears to show that they are not performing at the level of their predecessors. But is that really the case? Did they in reality inherit a very sick goose when they took over? The debt problem say many who are more schooled in this area of high finance than I, will probably be addressed with a re-set. And once that happens, it will come back to the people of radio.

Covey says to “always treat your employees exactly the way you want them to treat your best customers.” Herb Kelleher at Southwest Airlines built his company on this very Covey principle.

Covey puts it this way: “You can buy a person’s hand, but you can’t buy his heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can buy his brain. That’s where his creativity is, his ingenuity, his resourcefulness.”

The bottom line is the future of radio will be determined by the vision of the people leading the radio industry. It will also be determined by the hiring decisions they make going forward.

“If you hire people just because they can do a job,

they’ll work for your money.

But if you hire people who believe what you believe,

they’ll work for you with blood and sweat and tears.”

-Simon Sinek

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