Category Archives: Mentor

The Outlook for Radio vs. Print

John Cassaday retired. For a quarter of a century he had an up-close and personal view of the communications revolution. For sixteen years he was the CEO of Corus Entertainment, a leading Canadian media company. When he stepped down from that position in March of this year, he was asked to reflect on the broadcasting industry. I was most interested in his thoughts about the outlook for radio.

What’s the outlook for radio?

Cassaday was asked that question by The Globe and Mail. He responded:

“Radio is probably the most sustainable traditional medium. It’s becoming the only truly local advertising opportunity.”

The thing that separates chronically positive people from everyone else is that while they know everyone has their problems – it’s a part of life – it’s that they keep in perspective, that adversity brings growth. But what happens if your medium is headed for a cliff?

What’s the outlook for print?

Print aka newspaper revenue was over a $65-Billion (adjusted for inflation) behemoth as the world approached 2000. The current trend line has it eroding to less than it was in 1950; a little over $17-Billion. But it’s worse than that.

NYU professor Clay Shirky sees print revenue headed for a cliff.  One of the tipping points will arrive when the cost of printing the paper is more than the advertising dollars/subscriptions that support its printing. But that’s still not the worst of it.

Shirky believes there’s another even more important tipping point that will occur before the one I just mentioned. That’s the one concerning the psychological threshold for the advertiser. The point where the amount of papers printed and distributed no longer justifies the investment in this form of advertising. How attractive will print advertising be when it no longer delivers the massive audience that an advertiser desires? That’s the point when revenues go from bleeding to hemorrhage.

One of the suggestions Shirky puts forward for newspaper owners is to get their best customers to think about getting the paper more as membership than a subscription.

The NPR Membership Concept

The concept of having people so loyal, so dedicated to the content you create that they want to be part of the family is the powerful concept that has been used by public radio stations to raise the necessary funds they need to operate. But let’s be clear, NPR has made a major investment in content creation and serving it up on any platform a member desires.

Much as HBO used to say “It’s not TV, its HBO,” NPR could just as easily proclaim “It’s not radio, its NPR.” And if you think that’s absurd, more than one focus group has shown that people, who say they don’t listen to radio any more, still listen to their local NPR radio station and support it through membership.

The iPad was never going to save newspapers

Shirky says you can add the iPad saving newspapers to the long list of cruel jokes Steve Jobs played on the media industry. Jobs was always about doing what was right for Apple. How do you think Apple became the most valuable company in the world?

Google+ is not Facebook

Even media companies that we think have all the answers, don’t.   Google+ was a bad Facebook. Instead of trying to figure out a new niche that wasn’t being served and doing an incredible job, Google created Google+. The world wasn’t asking for another Facebook. This isn’t all that different than HD Radio. The world wasn’t asking for another type of FM radio either. The digital difference for the radio consumer has never been seen as a “must have.”

Shared interests is the new local

It’s clear that while geography used to be the only thing that defined what it meant to be “local,” going forward local is going to come to mean people who share similar interests. To a substantial portion of the population, where they live may indeed be the very interest they share. But radio operators will need to clearly identify and serve those interests if they are to survive and thrive. Leverage the opportunity to deliver desired content to your “members” or someone else will.

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Career Question

1A reader of this blog wrote to me asking for advice on how he could reinvent himself and best utilize his talents. I’ll call him “Bob” and give it my best shot.

Bob’s got nearly 30 years experience in radio. Loves being on-the-air but as radio consolidated and the local radio station became a cluster of stations under the same roof, Bob now spends all of his day in the production studio. He’s writing copy and producing commercials, promos and other content for cluster. And Bob’s good at it, he says. In fact, other clusters in the company will often send stuff Bob’s way to be written or produced.

Bob’s seen multiple decades tear off his calendar. He’s a homeowner (or should I say the bank & home own him). He’d ask for a raise, but he’s already earning twice what others in his position in the company are making. Worse, new cost control initiatives being studied by the company may target the higher wage earners.

Bob loves radio, but radio doesn’t exactly love Bob back.

Have you ever been in this position? Are you there right now? What do you do?

Right after the Telcom Act of 1996 passed, I was at a meeting where Randy Michaels, President of Jacor was speaking. Randy said something that made me, a homeowner with two small children, break out into a sweat. Randy told the room that if you wanted to be in radio once upon a time, you found a community you wanted to live in, moved there and played radio. Those days were gone. If you loved radio and wanted to be in radio, moreover wanted to move up in radio, you now no longer picked the community but went where the jobs were. That the future of radio consolidation meant there would be fewer jobs and they would go to the best and the brightest that would move to where they were and took them.

I heard Randy when I had been in my current GM position for 12-years. The following year, my stations would be consolidated and I would find myself out-the-door.

I thought that being the GM of the top property in a competitive market for a dozen years would make me a valuable commodity. What I would quickly learn is that other companies wondered why I had stayed in the same position for so long and not moved up. Having a house, raising a family didn’t seem to rank high on the hiring criteria.

The next dozen years I would move a lot. Always the odd man out when the consolidation cards were played. I was always with the radio stations being taken over and not with the company doing the taking. The other market manager would be the victor. It wasn’t fun. However, it was educational in ways being in the same position for a dozen years never was. I would grow more in this period of time than at any time in my radio career.

So Bob, the hard advice I’m about to give you is move.

If what you’re earning is below what you’re capable of earning with some other company, it’s time to move. If what you’re doing has become routine and doesn’t challenge you, it’s time to move. If all that changed on your resume this past year were the dates, you’re stagnating and the only way to change that is to move.

When you stay in the same place, you in essence let others make decisions for you. If you like the decisions they make and you’re happy, that’s great. But if you’re not happy with the decisions they are making for you, then the only way you make things different is by taking charge of your life and changing things up.

Leo Tolstoy once said “Everyone thinks of changing the world, but no one ever thinks of changing themselves.”

Bob, in what you wrote to me, you talk all about the changes you wanted to see other people make so your life could be improved. That’s not likely to happen anymore than my buying a lottery ticket and yelling at the TV when they draw the numbers is going to make me a winner. You cannot wish for things out of your control to change.

Progress is impossible without change.

Steve Jobs put it this way: “For the past 33 years I have looked in the mirror every morning and asked myself: ‘If today were the last day of my life, would I want to be doing what I’m about to do today?’ And whenever the answer has been ‘No’ for too many days in a row, I know I need to change something.”

So Bob, what do you ask yourself when you look in your mirror?

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A New Revenue Model for Radio

When radio was coming into existence, the early owners of radio stations were manufacturers of radios. (I’m really simplifying things here, but bear with me.) They knew if they didn’t broadcast radio programs that people desired to hear, they wouldn’t sell many radios. They didn’t look at those early radio stations to make money as much as they looked to them to sell radio sets.

AT&T didn’t make radios. AT&T provided phone service and phone lines. AT&T to better understand this new thing called radio put a radio station on the air. Not wishing to have it cost them money, they figured they needed to come up with a way to make their station self-supporting. The best model at that time was the one used by newspapers and magazines; the selling of advertising. So AT&T sold the first radio commercial on their station; WEAF.

As more people and businesses went into the radio business, the selling of advertising became the model for making money. It’s been that way for nearly 100 years. But that was before the great disruptor; the Internet.

Every ad supported medium is faced with the same crisis; how to support itself when advertising isn’t getting the job done.

Rachel White is working on this problem for The Guardian. This newspaper began in the United Kingdom and today has become the most-read serious English-language media outlet in the world thanks to the Internet.

Rachel is The Guardian’s new global director of philanthropic and strategic partnerships. She’s charged with replacing the traditional ad-supported business model with fundraising. (Sounds like how NPR and PBS operate, doesn’t it.)

In a world where advertising has become increasingly fragmented, the challenge for news organizations is to maintain editorial integrity without selling out to the demands of advertisers.

Much like colleges and universities seek endowments from their well-off graduates or others who share in the vision of the institution, Rachel White is part of an innovative philanthropic model for sustaining an independent media platform.

Rachel is tasked with the mission to create major relationships with organizations such as the Gates and Rockefeller Foundations.

The Guardian isn’t doing away with advertising. It will continue to sell advertising to those organizations that wish to be associated with a journalism enterprise that takes a strong and independent stance. It’s just making sure it is never put in a position where advertisers can bias editorial decisions.

“If you think about the future of media, how do you fund media in the long term?” White was reported as asking. “Media underpins democracy. So how can philanthropy underpin that democratic model?”

Which got me to thinking….if radio’s business model came from print and print is now exploring philanthropy, might this not be an idea for local radio too?

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Seems Like We’ve Been Here Before

I teach a course called the “History of Broadcasting in America” at the School of Journalism & Broadcasting at Western Kentucky University. It’s from this background I’m writing this week’s blog.

Broadcasting began with the U.S. Department of Commerce, Bureau of Navigation issuing KDKA the first commercial broadcast license on October 27, 1920. Let’s be clear, there was lots of broadcasting going on in America before this date, but this license marks the beginning of radio broadcasting that would be ad-supported.

Think about it. This period in American history was called the “Roaring 20s.” It would be a time the first tabloid newspaper would appear along with publications like Reader’s Digest, New Yorker magazine, and TIME magazine. This would be the world that commercial radio would be born in.

It was a time in America of unprecedented economic prosperity and social change. It was also a time of a strong backlash of racism, fear of immigration and morality.

Radio would be the new kid on the block in the 1920s. Broadband wireless Internet is the new kid today as we live in a period of time giving birth to the “Internet of Things (IoT).”

Déjà vu

Let’s compare the issues of then and now. In the 1920s, immigration was feared. America got tough on immigration with a stringent set of restrictions embodied in the Immigration Act of 1924 designed to limit the flow of immigrants from Europe primarily. Today we hear all about how we need to build a great wall between the American and Mexican border.

In the 1920s, the focus was segregation and discrimination of African-Americans. These same sticky issues are still with us today. Think Charter Schools. Gay Marriage. Muslims.

While women had earned the right to vote by the Roaring 20s, they still couldn’t go to college, most professions excluded women, they couldn’t own property, couldn’t establish credit or get loan to start a business. Women? How’s it going today besides your fight for equal pay, equal rights and women’s health?

The 1920s had the 18th Amendment, which brought about Prohibition. Today we have the “War on Drugs.” It’s been about as successful as Prohibition was, but it appears America learned nothing from its past.

The 1920s saw a technology revolution. American-made films not only captivated Americans, but the world. Every American city would have a movie theater by the end of the 20s. Today, virtually every American home is connected to the Internet, most with Broadband service.

Radio would grow up to be an ad-supported medium. It still is today. The Internet pursued the same ad-support path.

The 1920s were the best of times and the worst of times. Society was made up of the haves and the have-nots. The wealth-gap was huge. Today, that gap is bigger than it was a century ago.

The 1920s saw modern corporations and the federal government in a close alliance. And everyone thought that was a good thing, until October 29, 1929. A day known as Black Tuesday, the day stock market crashed, which would mark the beginning of the Great Depression. After that happened, Americans weren’t so sure about the big corporations’ influence over their government.

The equivalent (and hopefully the extent of it) comparison in our time would be “The Great Recession of 2007 – 2009.”

America 1920, commercial radio was born in America. It was the start of a mass communications revolution. It would kill Vaudeville.

Déjà vu All Over Again – Yogi Berra

Today, we are living in a period of world history that is undergoing a new communications revolution brought about by the creation of the Internet and the smartphone. And what the Internet of Things is doing is challenging the business model of just about every business.

When TV came along in the 1950s, it took the entertainment that radio had stolen from Vaudeville and stole it from radio. But radio, unlike Vaudeville back in the 20s, didn’t die. It re-invented itself into a new form of mass communication.

The challenge for radio today, unlike back in the beginning, is that broadcasters and the government understood they had to make a choice. Have lots of broadcasters and poor quality of broadcasts – OR – have fewer broadcasters but ones that could support the economics of high quality broadcasts.

Broadcasting in those early days was all live programs. Live music, live drama, live comedy, live variety, live everything. This requirement to do only live programming is what separated the big boys from the amateurs and that’s how those corporations got the best signals and the most power to broadcast on.

Operating in the Public Interest

 The requirement for gaining access to the public airwaves for these big broadcasters was that they operate in the “public interest, convenience and/or necessity.” The Radio Act of 1927 would embody these principles:

  • Access to the public airwaves would be restricted to a few quality broadcasters vs. lots of mediocre ones

  • They would operate in the public interest

  • They would be regulated by the government

  • They would be a commercial medium operated by private entities

Today, the government is licensing Lower Power FM stations and Translator FM stations like Johnny Appleseed planted apple trees. Today there are 22,970 radio stations broadcasting in America as of June 2015. Add to this the infinite number of streaming radio stations on the Internet and you can see how this challenges today’s radio owner to fulfill operating in the “public interest, convenience and/or necessity” and make a profit.

While some may make the case that radio is not living up to the original covenant, you also need to realize that neither is the government. Less radio stations enabled broadcasters to provide more services to their communities of license.

Nielsen Audio says radio still reaches over 92% of all Americans 12-years of age and older on a weekly basis. It’s the #1 reach medium today. It has always been the #1 frequency medium. That powerful combination of reach & frequency is the one-two punch of effective advertising. American’s still love their radio.

But today, places to advertise on radio are infinite. The advertising budgets, however, are finite. The advertising pie has never been cut thinner.

And that’s the problem.

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Is Radio Ready for a Black Swan?

Once upon a time, radio employed a lot of people. Radio stations that operated 24/7 had to have a live person on duty every hour of every day.

Radio studios were different back then too. There were multiple turntables, cart machines, reel-to-reel recorders and multiple microphones/headphones in every studio. In short, there was lots of redundancy. Radio wasn’t very fragile.

But as technology invaded the radio world, computers would replace just about every piece of equipment in the building; saddest of all were the people. They increased efficiency by a lot.

That’s what disruption does. Disrupts. Everything.

Ironically, there’s a relationship between all this efficiency and fragility. As computers increased efficiency it also increased radio’s fragility.

In those early days, lose a phonograph needle or a cart machine, it was no big deal. However, when you lost a computer, you lost the entire radio station. This drive for efficiency eliminated the redundancy. (Most radio stations today have redundant computer networks to deal with crashes; but not all.)

In New York City, many radio and TV stations left the Empire State building when the World Trade Towers were erected. A couple didn’t. On 9/11 those that kept a redundant transmitter plant in place at the Empire State building were able to stay on the air when those iconic towers came down. That kind of redundancy wasn’t efficient, but it was smart and it made those broadcasters less fragile.

The problem is that in business, becoming more efficient means eliminating human redundancies. That’s been part of our high unemployment problem since the beginning of the digital revolution. All businesses are becoming more efficient through digital ecosystems. It’s these very ecosystems that eliminate lots of jobs.

When systems become more optimized, efficient and complex their fragility increases. Fragile systems often break suddenly and with no warning.

Consolidation contributes to this scenario by stacking optimized, efficient and complex systems into an even larger ecosystem that become top down managed through “best practices” strategies. Unfortunately, the reality of “best practices” is they are often more “average” than they are “best.” Often what’s best for one location, doesn’t translate to best for others. Best practices are really a “one size fits all” situation.

Before you argue that local decisions sometimes also fail (and I would not disagree with you), the failure is quarantined to a single location and does not impact the entire enterprise.

Nassim Nicholas Taleb wrote about all of this in his book The Black Swan.

 “The Black Swan asymmetry allows you to be confident about what is wrong, not about what you believe is right.”

History teaches us the outcome of efficiency and fragility. But like the couple getting married who knows that between one third and one half of all marriages end in divorce is convinced they are the exception, companies operate with this same blind eye to the arrival of a black swan to fly into their path. Or as Taleb writes:

“If you survive until tomorrow, it could mean that either a) you are more likely to be immortal or b) that you are closer to death.”

The world we live in today is changing. No doubt about it. It’s a communications revolution. We can’t operate the way we’ve always done it. Taleb shares this example:

“Those who believe in the unconditional benefits of past experience should consider this pearl of wisdom allegedly voiced by a famous ship’s captain:

‘But in all my experience, I have never been in any accident… of any sort worth speaking about. I have seen but one vessel in distress in all my years at sea. I never saw a wreck and never have been wrecked nor was I ever in any predicament that threatened to end in disaster of any sort.’

-E. J. Smith, 1907, Captain, RMS Titanic Captain Smith’s ship sank in 1912 in what became the most talked-about shipwreck in history.”

If there’s an industry that needs to be thinking about “black swans” and balancing efficiency with redundancy, it’s the radio industry.

People don’t have a favorite McDonalds or a favorite #2 pencil brand, but they do have a favorite radio station.

When a “black swan” swoops in, will you be ready?

Your listeners are depending on you.

Don’t disappoint them.

They love your radio station.

They trust you are prepared for black swans.

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“We Never Called It Content” EXTRA

1My latest blog post has gone viral.  Plus it’s been picked up and re-published by the radio trades, other blogs and today I just finished appearing on a podcast – along with Colin Cowherd – talking RADIO.

The podcast ends with a really interesting segment on why broadcasters use funny voices. It’s FABULOUS!

You can hear this podcast here:  https://soundcloud.com/radio-stuff-podcast/radio-stuff-113

You can read the blog post that started it all here:  https://dicktaylorblog.com/2015/09/06/we-never-called-it-content/

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We Never Called It Content

Larry Lujack, The Real Don Steele, Robert W. Morgan, Dale Dorman, Ron Lundy, Salty Brine, Bob Steele, and so many, many more. These names I’ve dropped are all no longer on the radio. Terrestrial radio anyway. We radio geeks like to think they are now Rockin’ N Rollin’ the hinges off the pearly gates.

Everyone can understand the circle of life. People retire, people pass on.

But this past week saw the “forced retirement” of more big names in radio. Two of them that were on Los Angeles radio have a star on the Hollywood Walk of Fame. They delivered, according to what I’ve read in the trades, excellent audience ratings. So what happened?

Bill Gates once famously announced “content is king” as we entered the Internet age. Microsoft would give businesses WORD, EXCEL, PowerPoint etc. The business schools graduated a whole gaggle of spreadsheet nerds who excel at these computer tools. The Telcom Act of 1996 was the beginning of the consolidation of radio and when Wall Street would jump into this wonderful new investment opportunity.

When you look at radio stations via spreadsheets, you primarily are reducing everything to numbers. It completely eviscerates the human element from the decision making process.

Nobody turned on Steele, Lujack, Morgan, Dorman, Lundy, Brine, Steele and the rest of radio’s iconic personalities and said, “I’m going to get me some great content.” We turned on our favorite radio station because the people behind the microphone were members of our family. We enjoyed spending time with them. We knew that what we were experiencing, they were experiencing right along with us. They were local & live.

Radio is an art form. When you remove the artists, there’s not much left.

Radio is a pretty simple business. You play recordings people want to hear, you keep your hand on the pulse of the community you’re licensed to serve and report on what’s going on that people need to know and you hire personalities that become the audio glue that keep it all together running smoothly and engage the listener.

To support the expense of doing all of this, you work with businesses to expose their products and services to the audience you’ve attracted to your radio station.

The irony with today’s radio is that more radio stations operate out of a single location than at any time in radio’s 95 year history, but with less people per station than at any time in that same history. I wouldn’t be surprised to see Rick Moranis (Honey, I Shrunk the Kids) return to make a new movie about today’s radio called “Honey, I Shrunk the Staff.”

Frederick Allan “Rick” Moranis, a native Canadian, was a disc jockey on three Toronto radio stations back in the mid-70s performing on the radio under the name “Rick Allan.”

No one has a clue how much the employment in the radio industry has shrunk as the industry rushed to consolidate. What we do know is when you walk into any of these huge clusters; there are rows of empty cubicles, offices that are no longer occupied – it can be depressing.

I’m not saying that radio, like every other business, shouldn’t be running more efficiently and taking advantage of technology to control the costs of operation. But the buzz you hear is that the fat cutting has become cutting the bone.

As Ken Levine wrote in his blog about the state of the radio industry:

“In the past when a great disc jockey got fired he would simply show up elsewhere. But who knows today? Nobody is hiring. They’re all just firing.”

Today’s radio is being driven by Excel spreadsheets and PowerPoint presentations trying to put a pretty face on the new strategy. But radio is more than just studios, transmitters, and now websites/social media, radio is made up of people, albeit fewer of them by the day.

Radio was never a just a job. Radio was a mission inspired by people who were passionate about all the medium could be. Everyone inside a radio station worked towards this common goal, just like the people at Google, Apple, Southwest – to name a few – do.

People didn’t get into radio, radio got into people.

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The End of Facebook…

…is about as likely as the end of radio. I’m sure I got your attention with that headline. But you might be surprised to learn that Facebook and radio have a lot more in common than you ever gave much thought to.

A study by two Princeton researchers in 2014 created quite a stir when they announced that Facebook would undergo a rapid decline in the coming years. They predicted that Facebook would lose 80% of its peak user base between 2015 and 2017.

Facebook folks, using the same flawed research techniques as those used in the study predicted that Princeton University would only have half of its current enrollment by 2018 and zero students by 2021. They were making a point, those fun folks at Facebook.

This whole dust-up reminded me of all that we in radio have been going through of late; everyone predicting our demise.

Gawd, I feel old to tell you how many end times of radio I’ve lived through. The 8-track tape player was going to put us out of business, then the cassette player, then the CB radio (never happened good buddy, but are CB radios still around?) then the CD player & CD changer, then the cell phone, then the iPod, then the Smartphone, then satellite radio and now Internet radio.  It never happened, but oh, did folks worry that it might.

Let’s face it, there are times we like to listen to our own music; our favorite tunes. I’m a radio guy and I do it. Nothing to be ashamed of. And how did all those tunes get bought and loaded into my digital music playing device? I heard them on the radio, that’s how.

Now I would like to say to Facebook, welcome to our world, the world of radio. Both over-the-air radio and Facebook are ubiquitous and when you get that big you suddenly find that your users take you for granted. They simply expect you to always be there when they want you, but they no longer talk-you-up all the time because you’re no longer the shiny, new thing in the world.

Radio appears to be losing its younger audience these days. Facebook is reported to be hemorrhaging fresh faced teens as well. Welcome to the consumer group of former leisure suit wearers.

Did you know that 45% of of Internet users over 65-years of age use Facebook?*  That means they’ve been AARP members for 15 years now; minimum.

Facebook likes to tell the world they have 1.4 billion users, but when we roll that back to just the USA it only amounts to around 56% percent of the population of 316 million Americans. Radio reaches 92% of Americans over the age of 12 and that number is only down 2% in the last decade. So radio reaches more people every week than use Facebook, but from the advertising world perspective, radio might as well be Rodney Dangerfield. We don’t get no respect.

Facebook likes to combine the USA stats with the Canada stats. We’re all family right? Wrong. Canada, as it turns out, is the country with the most active Facebook users. When you combine Canada’s users with those “lazy Americans” it makes the USA performance appear to be a little more robust.

I have 393 friends on Facebook. The average number of Facebook friends a person has is 245, so I’m above average (not that I care). My radio stations had tens of thousands of “friends” (we called them listeners) and that I DID care about!

The average radio listener listens to radio over 2 hours a day. In that amount of time, they might come in contact with about 20 to 30 ads. The average amount of posts that a Facebook book user is confronted with when they log on is around 1,500 and that’s in about 20-minutes time.

And while I’m talking about time spent with radio and Facebook, the average amount of time a Facebook user spends on Facebook per month is 8.3 hours. Now compare that with the amount of time a radio listener spends with radio in a month; 66 hours.

That’s over 8-times as much time spent listening to radio as browsing Facebook.

Radio is 93 years old. Facebook is just a teenager and like a teenager it really doesn’t know what it wants to be when it grows up.

Once upon a time, radio stations tried to be all things to all people. Then it began to specialize into various formats, demographics and lifestyles. Facebook is still in that mode of trying to be all things to all people. Good luck with that!

So am I telling you Facebook is over? Not at all. But if perception is reality, then Facebook is feeling the pain of radio.

Radio is the most impactful medium in the world today. In the history of innovation, the History Channel ranked radio as the #2 most important invention of all time (the Smartphone was #1). However, when you look at how it’s treated by the “Mad Men” it sure doesn’t feel that way.

At the moment those ad guys think things go better with Facebook. But like the soft drink Coca Cola that started out with a single beverage product (today it’s over 3,500) Facebook was created by Mark Zuckerberg to provide a simple and easy way for college students to connect with other college students. Today, that concept feels like ancient history.

By the way, the social media innovation for college students to communicate with other college students – Facebook – today only sees 11% of US college student social network users posting to Facebook daily.

Wall Street says you’re worth $128 to Facebook.

I’m here to tell you, that to your local radio station, you’re worth so much more than that.

You’re family.

-0-

*Earlier version said: “Did you know that 45% of Facebook users are over 65 years of age?” which was incorrect.  Source: http://expandedramblings.com/index.php/by-the-numbers-17-amazing-facebook-stats/4/

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Celebrating A Reunion

PHS 45th Reunion InviteIt was 45 years ago that I graduated from high school.  It’s really hard to believe that much time has passed, but this weekend I’m back in my hometown of Pittsfield, Massachusetts – in the “Heart of the Berkshires” – celebrating that teenage milestone.

This invitation has been on my refrigerator for months.  The anticipation has been building steadily and now it’s almost over.

Friday night we all went to the wonderfully restored Colonial Theater to see Mary Poppins.  Saturday night was our big reunion dinner/dance.  This morning we will meet one more time for Sunday brunch before we depart, all hoping we’ll be able to make it to the 50th reunion in 2020.

2020 is the year that commercial RADIO will become 100 years old.DT WBEC (1970s)  I was fortunate to start in radio back in 1967 while just starting high school.  I earned my 3rd class Radio Telephone FCC Operators License in February 1968 allowing me to professionally start working in radio shortly thereafter.  Radio would help me pay for my college education; bachelors and masters degrees.

My first radio station was WBEC – AM1420 in Pittsfield.

I had visions of being a big time disc jockey working at one of the major market 50,000-watt clear channel signal radio stations like WBZ in Boston or WLS in Chicago or WABC in New York.

But that never happened.  Instead I would move into radio sales and very quickly into radio station management.  It is in this senior management position that I would spend over thirty years of my radio life.

WSM(15)But never give up on your dreams.  Because when I began teaching at Western Kentucky University’s School of Journalism & Broadcasting, I invited radio & TV professionals into my capstone class.  One of those professionals, the operations manager & program director of Nashville’s legendary 650AM – WSM invited me to be a guest disc jockey on this 50,000-watt clear channel signal radio station.

Those high school dreams really can come true!

For four hours on Sunday, July 13, 2014 I was in the air chair doing “The Dick Taylor Show” on this iconic radio institution.

This weekend we all remembered the good times, like the price of a gallon of gas (35-cents) or the price of a 1st class postage stamp (6-cents).  But 1970 was also the year that the Beatles broke up and four students were slain by National Guardsmen at Kent State University in Ohio.

The movies featured: M*A*S*H, Patton, Love Story and Airport.PHS 40th Reunion Picture

The record of the year was “Aquarius/Let the Sunshine In” by the 5th Dimension.  The song of the year was “Games People Play” by Joe South and the album of the year was the self-titled album by Blood, Sweat & Tears.

Five years ago, we all stepped out of the dinner/dance hall for a group photo.  We looked FABULOUS!

We’re Baby Boomers.  A generation that was so big that the city had to handle our class size over three high schools – Pittsfield High, Taconic High and St. Joseph’s High.

We may have been separate back then and even competitive, but today we celebrate as one big high school class.

We’re the high school Class of 1970.

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Radio: Landmark or Beacon

albert-einstein-2Even though it was 110-years ago that Albert Einstein would disrupt the world with how we saw the universe and how we saw time, space, mass, energy and light, we still invoke his name when a person does something brilliant. We say they’re an “Einstein.”

Unfortunately for Einstein, his groundbreaking 1905 theory that would be the foundation for a new way of thinking in physics – quantum mechanics (which gave us things like lasers, microprocessors and iPhones) – wasn’t embraced by this genius. It would be his undoing for the rest of his life.

In the world of higher education, the importance of publishing in an academic journal is more revered than publishing on LinkedIn (where other forwarding thinking professionals hangout) or on a personal blog that’s available to the world. What once was – really isn’t anymore, except to those who cannot accept that today we live in a world made up of platforms, not products.

Radio suffers from a similar dilemma. To traditional broadcasters, radio is something that needs an FCC license, radio tower, antenna and transmitter that sends a signal out over the AM or FM radio bands. I always smile when I look at my old Radio Telephone Third Class Operator Permit that I earned taking a test administered by the Federal Communications Commission at the Customs House in Boston back in 1968. Notice it had the world “telephone” in the name.

Kentucky melon farmer Nathan Stubblefield was an early experimenter in radio broadcasting. Only Nathan wanted his wife to be able to talk to him while he was driving his car from their farmhouse. For you see, in those early days no one was quite sure what this new technology would or could be used for.

“The next big thing always starts out looking like a toy,” says Chris Dixon.

So when people started streaming over the Internet and calling it “radio,” traditional broadcasters looked down their noses at it in much the same way that journalists looked down their noses at the new media platforms like Buzzfeed and Vice Media invading their world.

Einstein teaches us something more than E=mc2, it’s that we need to learn to accept the new platforms that disrupt the world as we knew it and are creating the world that will be. Radio, higher education – most likely your business too – cannot afford to be Einstein-like in our future thinking. The world is moving faster and faster. 50% of today’s jobs won’t exist in ten years.

The iPhone, the Connected Car, Buzzfeed, Bitcoin etc are all platforms.  Radio, colleges, newspapers etc. are all products. Understanding this dichotomy is critical.

In Abraham Pais’s book “J. Robert Oppenheimer: A Life” he writes that Einstein’s inability to adapt to new platforms failed him and that he became a “landmark, but not a beacon.”

And so the choice in our world today is to adapt or die.

Welcome to the age of disruption created by the Internet.

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