Tag Archives: Elon Musk

Oh, To Be 15 Again

When I was 15 years old, AM radio was my constant companion. My first transistor radio, with a single earphone, was the Zenith Royal 50 (pictured). It received all the local radio stations (there were two, WBEC – AM1420 & WBRK – AM1340) and the big Top 40 radio stations from Albany-Schenectady-Troy (WPTR -AM1540 & WTRY – AM980).

When the sun went down, this little radio would pick up WKBW – AM1520, WLS – AM890, WCFL – AM1000, CKLW – AM800, and depending on atmospherics, lots of other AM radio surprises. Listening to radio when I was growing up was so exciting and every radio station sounded distinct and different. Their air personalities all seeming to compete to out-do one another in creativity.

My 15 Year Old Granddaughter

Sue & I spent this past weekend with our 15-year old granddaughter. She’s engaging, smart, fun and, like me, a good talker.

One of the places we dined at had a juke box with a song selector terminal in every booth. My granddaughter brought with her a stack of quarters to play her favorite songs.

What most amazed me were the songs she played and sang along with. Songs like, “Be My Baby” by the Ronettes, “I Wanna Dance With Somebody” by Whitney Houston and “American Pie” by Don McClean, to name just a few.

Her playlist of songs, matched all the songs I grew up with at her age and is basically the playlist of the songs I play on my radio show over WMEX-FM every day.

So, I asked if she had a radio in her room. She said “No.”

Is there a radio in her parent’s house? She responded wrinkling up her nose and forehead, “I don’t think so.”

Today’s Radio

Now I was super curious as to where she found these songs, and the answer was “Spotify.” Yes, that streaming service is her “radio station.” She told me that Spotify suggests songs she might enjoy hearing based on songs she already likes. This exposes her to even more of the music of MY life. (I feel like I’m 15 again!)

The Music of YOUR Life

Al Ham created a new radio format in 1978, he called it “The Music of YOUR Life.” In 1979, the radio station I earned my first GM stripes at, WUHN – AM1110, began airing Al Ham’s format with great success. Tony Bennett, who passed away on July 21, 2023, was the singing voice that delivered a very distinct jingle image for Ham’s format.

Here I was the manager of a radio station who’s programming was designed to reach a 50+ listening audience and I was only 27. The inside joke of us young folk was one day The Rolling Stones would be playing on the Music of YOUR Life radio stations.

Well, now I’m 70 years old, Mick Jagger of the Rolling Stones just turned 80 and while the radio station I volunteer at calls the music we play “The Most Amazing Oldies” that day has indeed arrived.

Is Commercial Radio Missing Out?

When I spin the broadcast radio dials, AM or FM, it’s almost impossible to find this music being played. However, when you have a streaming service like Spotify, Pandora, Amazon, Apple or SiriusXM, you can find it with ease.

In fact, my recent purchase of a new Mac Mini computer came with a six month free trial of Apple Music. Apple’s sell line to me was “Discover Radio Reimagined.”

And Spotify now has Artificial Intelligence (A.I.) disc jockey’s like this video promotes: https://www.youtube.com/watch?embeds_referring_euri=https%3A%2F%2Fnewsroom.spotify.com%2F&source_ve_path=Mjg2NjQsMTY0NTA2&feature=emb_share&v=ok-aNnc0Dko

Putting Quarters in the Juke Box

There are somethings that seem likely to never change, getting your picture in a newspaper or magazine, playing your favorite songs on a juke box or hearing your favorite songs played on the radio.

Listen to the excitement in Leanna Crawford’s voice when she hears her song playing on the radio: https://www.youtube.com/watch?v=G-mCOmgR9cI

99.1 – JOY FM is a commercial-free, listener-supported FM radio station licensed to Clayton, Missouri and serving the Greater St. Louis listening area. It’s a Christian Contemporary radio formatted radio station.

The current state of the broadcast industry is “somewhat challenged.”

It’s “challenged on the audience side and it’s challenged on the revenue side.”

-Caroline Beasley, CEO  Beasley Media Group

The commercial broadcast radio industry is also like Elon Musk, abandoning its brand; “Twitter” for “X.” It’s worth noting that Musk is also facing challenges on both the audience side and revenue side.

Spotify Radio, Pandora Radio, Apple Radio, Radio Tunes etc. are all pureplay streamers that embrace the powerful image that the word “RADIO” conveys.

Having a teenager tell you their favorite radio station is “Spotify”

should send a chill down your spine.

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What is The Future of Radio?

Ten years ago, I was in Las Vegas presenting at the Broadcast Education Association’s annual international conference. My presentation was called “This Changes Everything.” It outlined things that would be changing in our world in the decade to come.

“Prediction is difficult…especially about the future.”

-Yogi Berra

Remembering 2011

2011 was the beginning of the second decade of the 21st century, and already we were witnessing a world where mediated communication was social, global, ubiquitous and cheap. It was the beginning of the social media revolution.

Groupon, which came into existence only a couple of years earlier, grew its revenue to over $1.6 billion in 2011. And yet, the doomsayers were already forecasting its demise. As this chart shows, revenues for Groupon did drop below 2011, but not until 2020.

A contributing factor to this downward revenue trend for Groupon might be that it’s estimated that only about 1% of Groupon users ever became regular customers of the businesses whose coupons they used.

TWITTER

A decade ago, Twitter was the most popular social media platform with more Fortune 100 companies using Twitter than any other social media platform.

As we begin the third decade of the 21st century, we know that the previous decade will now be known most for the impact of Facebook, not Twitter, when it comes to social media dominance.

Media Adoption Rates

In 1920, the adoption rate for commercial AM radio was incredibly fast, only to be eclipsed by the introduction of TV. However, both of these two forms of communication would be dwarfed by the adoption rates of the internet followed by the use of mobile internet made possible by the smartphone.

These last two brought about revolutionary changes in how we communicate.

In fact, the famous Maslow “Hierarchy of Needs” pyramid, might be updated to look like this:

How the World is Connected to the Internet

At the beginning of the second decade of the 21st century, 85% of the world’s population connected to the internet via wireless mobile devices.

To put that into perspective, only 80% of the world was connected to an electrical grid in 2011.

Today, 92.6% or 4.32 billion people connect to the internet wirelessly.

Top Three Gadgets of All Time

A decade ago, The History Channel came out with a list of the “Top Gadgets of All Time” and they were:

  1. Smartphone
  2. Radio
  3. Television

Hat Tip to Mary Meeker

None of these things were a secret, but it was Mary Meeker that tied all of these changes together in her presentation “Internet Trends 2011.” Her presentations are worth your time to view. The most recent one being 2019, before COVID19 disrupted everything. You can view that presentation HERE

What we do know is COVID19 took all of the changes that were slowly taking place and accelerated them dramatically. Think “warp speed.”

The big three takeaways from 2011 were:

  1. Every media consumer is now a media producer
  2. Smartphones are changing the world of mediated communications
  3. Media is now social, global, ubiquitous and cheap

“If you don’t like change, you’re going to like irrelevance even less.”

-General Eric Shinseki, retired Chief of Staff, U.S. Army

What Technology Might a Baby Born Today, Never Use?

Let me throw out some thought starters for you to consider. Please feel free to add to this list.

  • Wired home internet
  • Dedicated cameras
  • Landline telephones
  • Slow-booting computers
  • Dialup Internet
  • Hard Drives
  • Electric typewriters
  • Movie Theaters
  • Computer Mouse
  • Remote Controls
  • Desktop computers
  • Phone numbers
  • Prime Time TV
  • Fax machines
  • Optical disks
  • Record player
  • Cassette player
  • CD Player
  • VCR or DVR
  • Radio
  • ?????

“My passion has been to build an enduring company where people were motivated to make great products. Everything else was secondary. Sure, it was great to make a profit, because that – was what allowed you to make great products – but the products, NOT THE PROFITS, were the motivation.”

-Steve Jobs

So, What’s the Future of Radio?

In 2011, one hundred college students were surveyed about what they believed the future of radio was, here were their top three positive comments and their top three negative comments:

POSITIVE COMMENTS

  1. Radio will re-invent itself. It is always evolving.
  2. Radio has a bright future as long as there are cars. It’s the first choice for drivers.
  3. Satellite Radio will expand as subscriptions become cheaper.

NEGATIVE COMMENTS

  1. Devices are coming out that will allow iPods and MP3 players to be played in cars.
  2. Smartphones will gradually take over radio entertainment.
  3. The only time people listen to radio is in their cars. Even then, they have CDs & MP3s.

Radio’s Car Radio Paranoia

Then Fred Jacobs came out with a blog this week about the seemingly bleak future for AM/FM radio in cars. You can read that HERE

At the annual CES (Consumer Electronic Show) Fred’s been asking about the future of car radio every year, and noticed that more recently auto manufacturers are reluctant to give a direct answer if there might come a day when AM/FM car radios won’t be standard equipment.

For Elon Musk and Tesla, that day is already here.

How to Build Brands

Ernest Dichter is known as the father of motivational research. Over 50 years ago he did a large study on word-of-mouth persuasion that revealed the secrets of how to build brands. Dichter said there are four motivations for a person to communicate about a brand:

  1. Product-Involvement: the experience had to be so novel and pleasurable that it must be shared with others.
  2. Self-Involvement: people want to share the knowledge or opinions, as a way to gain attention, have inside information, or assert superiority.
  3. Other-Involvement: a person wants to reach out and help to express neighborliness, caring or friendship. They are often thought of a “brand evangelists.”
  4. Message-Involvement: the message is so humorous or informative that it deserves sharing.

“Win the hearts of the people, their minds will follow.”

-Roy H. Williams

So, if you are in the radio business, OR are a radio listener, the question you need to honestly ask yourself is:

How does your brand measure up?

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CES 2019

Dave - 2001 .jpgI wasn’t at CES 2019. In fact, I’ve never been to CES.

But after reading the reports on this year’s Consumer Electronics Show (CES) in Las Vegas, I feel like I was there 50-years ago via Stanley Kubrick’s 1968 motion picture phenomena “2001: A Space Odyssey.”

Technology Integration

The Radio Advertising Bureau (RAB) did a special video they called “Bonus Report of C-Suite Radio Exec’s attending CES” and some of the comments those radio executives made is what made me feel like I’d seen this “movie” before.

Steve Goldstein

Steve said that what he’s marveled at over the years is how media is continually being integrated. He said only a couple of years ago, there was virtually no mention of smart speakers, and this year it’s not only a device exploding in the home, but now is coming into the car too. Goldstein thinks this voice activated technology is important because these devices are not radios, but audio devices and radio stations, as audio content producers need to re-imagine how they will sound and feel like on these devices. And he added, “it’s happening fast!”

Dennis Gwiazdon

Before recently moving to Las Vegas to manage the Beasley Media Group radio stations in that city, Dennis ran the top radio stations in Nashville, TN. When I was teaching at the university in Kentucky, Dennis was an annual guest in my Broadcast Capstone Class.

Dennis said of his visit to CES 2019 it helps radio broadcasters to think about where things are heading and to plan for the future.

Technology today is making our lives simpler by our ability to talk to our devices and connect ourselves to things we used to have to physically operate. Gwiazdon told the RAB that he lives in a smart home in Las Vegas and it’s fascinating to him how he can walk around his house, talk to it and make it do whatever he wants it to do. “I don’t have to touch a light switch, I don’t have to adjust the thermostat, when I come home I can have a routine set-up that will have everything ready for me when I walk through the door.”  “I’m living in that experience now, “said Dennis.

I’m Sorry Dave, I’m Afraid I Can’t Do Thathal 9000

And it was Dennis’ comments that brought to mind the astronaut named Dave in “2001: A Space Odyssey” that when his space pod was trying to re-enter the mother ship and Dave asked the HAL 9000 computer system to open the pod bay doors. Here’s a link to that memorable moment: https://www.youtube.com/watch?v=ARJ8cAGm6JE

HAL’s response to Dave was “I’m sorry Dave, I’m afraid I can’t do that.” The reason was that the HAL 9000 computer could not only respond to voice commands but, it turned out, could also read lips and knew what Dave and his fellow astronaut were planning on doing. They were planning on taking the HAL 9000 off-line because they suspected the computer was making mistakes.

The HAL (Heuristically programmed ALgorithmic computer) 9000 was basically artificial intelligence that was designed to learn, grow and protect itself from attacks. HAL sensed he was coming under attack and was trying to protect itself from the humans.

iPhone 4S

iphone 4s

Oh, it all seemed so innocent back in 2012 when I switched from my Blackberry to my first iPhone. It was the iPhone 4S. The “S” stood for Siri. Siri was my first voice activated assistant.

I found that I used Siri mainly for dictating text messages and emails rather than trying to type things into the phone’s touch screen. Siri did a pretty good job too.

Occasionally I asked Siri to tell me a joke or look something up for me, but not often.

Alexa

So now it’s 2019 and I have Siri on my tablets, my MAC, and iPhone 7. I have three Amazon Echo’s with Alexa, and in my car, my Garmin Smart Drive responds to my voice commands.  It sends me instant traffic information and detours when necessary, along with important weather alerts and breaking news.

I really feel like Dave in 2001, controlling so much of my world with just my voice.

It’s quite addictive and it happens very fast.

I hope they don’t ever turn against me.

Artificial Intelligence

Elon Musk and Stephen Hawking have both warned that AI (artificial intelligence) could potentially be very dangerous. Stanley Kubrick and Arthur C. Clarke certainly showed my generation why, back in 1968. AI is about building machines that think for themselves and grow in their intelligence. It’s what will make a world of self-driving cars, and so much more, possible.

Elon Musk has written:

“The pace of progress in artificial intelligence is incredibly fast. Unless you have direct exposure to groups like Deepmind, you have no idea how fast – it is growing at a pace close to exponential. The risk of something seriously dangerous happening is in the five-year timeframe. 10 years at most.”

On Demand

The world we live in today is one of “On Demand.” The future belongs to those who can create what people want and deliver it when they want it.

The consumer won’t have it any other way.

It’s not an attack on radio broadcasters. It’s the future. Here. Now.

 

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The End of the iPhone

121I write about radio in most of these weekly articles. Recently, an article that compared the future of AM radio to the future of the coal industry created a lot of conversation.

People who don’t listen to AM radio wondered why this was even a topic for discussion and people who own AM radio stations felt they would never go away, even though they were actively acquiring (or had already acquired) an FM translator for their AM station.

Putting your programming content on an FM translator is NOT saving AM radio. Period

Saving Fax Machines

I remember the day I got a fax machine for my radio stations in Atlantic City. It was the day one of our biggest client’s ad agency called about the next month’s orders for their casino client and told me that if I wanted to be on the buys going forward, I needed a fax machine. Only those radio stations with fax machines would be bought.

Holy Batman! I got a fax machine that same afternoon.

Soon a dedicated phone line was installed just for the fax machine.

How important is faxing these days? I still see fax numbers on business cards and websites but really, does anybody send faxes anymore?

There’s no effort that I know of to save the fax machine.

AM Radio

I spent over four decades of my life in radio broadcasting because of AM radio. I remember my first radio, a Zenith transistor radio 103 that came with a single ear piece. I remember sneaking it into school to hear the Red Sox playing in the world series. I don’t remember what the teacher said in those classes.

The transistor liberated radio from being a piece of furniture that occupied the living where the whole family would gather around to hear broadcasts. The TV would be the electronic piece of furniture that would take that spot once radios moved to the kitchen, bedroom (clock radios) and just about everywhere else people went now that the transistor made them light weight, stylish and very portable.

119

Model 66 Skyscraper Radio, 1935; Designed by Harold L. Van Doren (American, 1895-1957) and John Gordon Rideout (American, 1898-1951); Manufactured by Air-King Products Company, Inc. (Brooklyn, New York, USA); Compression-molded Plaskon, metal, glass, woven textile; 29.8 × 22.5 × 19.1 cm (11 3/4 × 8 7/8 × 7 1/2 in.); Promised gift of George R. Kravis II; Photo: Matt Flynn © Smithsonian Institution

In fact, I just visited the Cooper Hewitt Museum of design in New York City that showed the evolution of radio set design from the beginning to the present.

The present is characterized by the iPhone and Google Home (smart speaker technology) neither of which looks anything like a radio.

Bag Phones

My first mobile phone was a bag phone that sat on the front seat of my car with a wire that would run out the back window to a magnetic antenna that attached to the roof. That seemed like a big improvement from the previous form of remote communication with my radio stations; the pager.

Flip Phone

The bag phone would be replaced by a Motorola flip phone. It rode in a holster on my belt. I wouldn’t trade my flip phone for a bag phone for anything at that time. It was such an improvement in cellular communications.

Blackberry

Of course, the need for more information to be communicated remotely demanded that I get a Blackberry to stay in contact with not just my radio stations but corporate. I opted for a Blackberry Pearl as it was very small and so compact, it fit into a pocket in my dress pants, that I think was designed for loose change or maybe car keys.

iPhone

I stayed away from the newest smartphone technology because it was so big compared to the size of my Blackberry Pearl. Until my son took his iPhone out of its Otterbox and put it next to my Pearl and I realized it wasn’t all that big. In fact, it was thinner than my Pearl.

I got my first iPhone soon after that. An iPhone4S. Siri would begin to write all of my emails and text messages from my verbal dictation. It made written communication a breeze.

I would stay with my 4S for what many of my students thought was an eternity, five years (2012-2017). The main reason was it worked perfectly and the other reason was I didn’t want to move to a larger phone.

Finally, the iPhone4S could no longer receive software updates because the technology was “so old” and my battery was beginning to show its age with all the nightly recharging. So, I bit the bullet and upgraded to the iPhone7 with 256GB (the same as my MacBook) and a pair of AirPods to go along with it.

While in some ways it is larger than my old 4S, it really is sleek and I quickly fell in love with it.

I would never wish to return to the days of only having a pager, bag phone, flip phone or Pearl. I would not even wish to return to my 4S, though it now is attached to my home FM system to stream music wirelessly to FM radios in every room of my home and taken on a second life.

Bye Bye iPhone

Microsoft’s Alex Kipman is the person who says that augmented reality could “flat-out replace the smartphone, the TV and anything else with a screen.”

Up to the present time, all gadgetry depended on us wearing something. But Elon Musk co-founded a new company called Neuralink and its working on technology that would blend the human brain to computers making humans one with the digital world.

No iPhone, tablet, computer, TV or radio would be needed to access the digital internet world.

Musk believes at the rate of digital development the only way humans will be able to keep up with change will be through being augmented themselves via a neural lace.

This is the stuff of science fiction with a Stephen King twist.

The questions it poses to future government regulation, education, ad supported media et al is mind boggling.

The smartphone connected to the internet has given everyone superpowers by instant access to all the world’s knowledge and wisdom. Eliminating this passive device so that our minds can be continuously linked to that information fountain is the natural evolution.

Can you see why smartphone makers aren’t worrying about having an FM chip in their devices?

The Book of Ecclesiastes (adaptation & music by Pete Seeger)

To everything (turn, turn, turn)
There is a season (turn, turn, turn)
And a time to every purpose, under heaven

A time to be born, a time to die
A time to plant, a time to reap
A time to kill, a time to heal
A time to laugh, a time to weep

To everything (turn, turn, turn)
There is a season (turn, turn, turn)
And a time to every purpose, under heaven

A time to build up, a time to break down
A time to dance, a time to mourn
A time to cast away stones, a time to gather stones together

To everything (turn, turn, turn)
There is a season (turn, turn, turn)
And a time to every purpose, under heaven

A time of love, a time of hate
A time of war, a time of peace
A time you may embrace, a time to refrain from embracing

To everything (turn, turn, turn)
There is a season (turn, turn, turn)
And a time to every purpose, under heaven

A time to gain, a time to lose
A time to rend, a time to sew
A time for love, a time for hate
A time for peace, I swear it’s not too late

-sung by The Byrds

Let’s hope it’s not too late.

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A Kodak Moment

116Remember when something special happened in your life, people would say “That’s a Kodak moment?”

A “Kodak moment” was something that was sentimental or charming, a moment worthy of capturing in a photograph.

Did you know that term is still used? However, its meaning today is entirely different. Today a “Kodak moment” is used to represent a situation in which a business fails to foresee changes within its industry and drops from a market-dominant position to being a minor player or worse, declares bankruptcy.

The Kodak Lesson

While digital cameras were invented in 1975, in 1998 Kodak had 170,000 employees and commanded 85% of all photo paper sales worldwide. But only a few short years later, their business model disappeared and Kodak nearly went bankrupt.

If you had asked anyone in the world in 1998 if they thought in three years they’d never be taking pictures on film again, they would have called you crazy. But that’s exactly what happened to Kodak.

The 21st Century Revolution

Evolution is gradual. People often don’t even feel things changing.

Revolutions are violent. Things change quickly. People often have lots of difficulty dealing with them.

The industrial revolution was certainly disruptive to craftsmen and the trades industry. Radio was disruptive to the print communications industry when it was introduced in the 1920s. The 1950s would watch television provide a similar disruption to radio, print and motion pictures.

Now we are undergoing a new revolution with the internet, social media and smartphone technology. And this revolution is moving at exponential speed.

Software is the driving force behind lots of the changes we are experiencing. It’s what enables Uber, Airbnb, Pandora, Spotify, Netflix, Amazon, Google, Apple etc.

Computers are learning at an exponential pace via “artificial intelligence.”

More Dangerous Than North Korea

Elon Musk recently tweeted “artificial intelligence is more dangerous than North Korea.” We never think when we post on social media that artificial intelligence algorithms are processing all of that information to influence future social media interactions, future ads that will pop up, shopping sites that will be recommended, what news we’d like to see in our newsfeed or who we might like to become friends with.

It’s all very reminiscent of the computer “HAL” in the movie “2001 a Space Odyssey.”

Specialists vs Generalists

Not all jobs will go away. But reductions in force of up to 90% in almost every profession are possible and only specialists will remain to handle anything supercomputers can’t.

Autonomous Vehicles

While the auto industry races to get autonomous cars to market, we already have other forms of autonomous transportations systems operating today; like the monorail at Disney or major airports.

The trucking industry is one of the largest employers in America. 7.3 million people are employed throughout the economy in jobs that relate to trucking activity. What happens when trucks can drive themselves to the people employed in this industry?

Fossil vs Solar Energy

Last year, more solar energy was installed worldwide than fossil. Renewables are fast becoming the least cost energy option around the globe.

Smartphones

77% of all adults in America today say they own a smartphone. That number was only 35% six years ago.

But if you’re looking for the smartphone’s impact on the future, 92% of 18 to 29 year olds today own a smartphone.

Suffice it to say, if your business model doesn’t work on a smartphone, ‘fuhgeddaboudit.’

Convergence

What it all comes down to for mediated communications – newspapers, magazines, radio & television – is the 21st Century is the convergence of all media becoming a reality.

We are watching the end of each of these industries being unique, special and different; with all of them competing for the same space via the internet.

Or as Herbert Spencer put it in his Principles of Sociology, it’s “survival of the fittest.”

What kind of “Kodak moment” do you think history will record for mediated communications?

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Real Possibilities

AARPBefore I get into the meat of this week’s post, I first need to walk you through a bit of a preamble. Also, this week’s post is a continuance of last week’s post about Millennials vs. Baby Boomers, so if you missed it, you might want to read that first here before you read this week’s. Now please bear with me while I set-up the story for this week’s post.

I’ve been a card carrying member of AARP since I turned 50. When you hit this milestone birthday, don’t worry the folks at AARP will find you and solicit you to become a member.

When I became a member, AARP stood for the American Association of Retired Persons. But at age 50, I was a long way from actually retiring.

AARP was founded in 1958, so this organization could be classified a “Baby Boomer” just like me. And just like me, AARP has changed over the years. It officially changed its name from the American Association of Retired Persons to just AARP. AARP no longer requires members be retired but they must be at least 50 years of age.

In 2013, AARP launched its “Life Reimagined” program that sub-labeled the “RP” part of AARP to mean “Real Possibilities.” You see, AARP realizes that today people aren’t thinking about retiring when they hit 50 as much as they are thinking about tackling a second, or maybe a third career or endeavor.

At my university we started a wellness program in 2013. I was a charter member. Our university self-insures employees for healthcare and one of the ways to control costs is to incentivize employees to be as healthy as possible.

My university office is on the third floor of the Mass Media & Technology Hall building. We have three elevators in our building. I never use them. I prefer the stairs for two reasons: 1) they are much quicker than the elevator and 2) I use the stairs as a part of my wellness fitness program.

When a student says they’d like to meet with me for a moment in my office after class, I often find them a third of the way up the stairs when I reach the top floor (I take stairs two-steps at a time). They are also huffing and puffing. I just wait for them to catch up.

Now here’s the point of this week’s post…

Millennials Don’t Know What Age “Old” Is

Millennials are today’s media buyers. Millennials are today’s creative’s. Millennials are today’s planners. Heck, Millennials are probably the people running the place too. So if they have a warped concept of age, it is going to affect their advertising placement decisions.

Millennials now populate today’s media properties. They are the programmers, air talent, sales management, sales people and possibly the senior management.

I just met the director of Cox Digital Media in Las Vegas this past April and he is 28 years old.

Millennials Describe What Old Age Means to Them

Well AARP did some research into this question of what Millennials think “old” is. Then they asked them to show them what they thought “old” looks like. Then they introduced these same Millennials to some real “old” folks. Best of all, AARP recorded everything on video.

Watch the four-minute long video and then continue reading.

https://www.youtube.com/watch?v=lYdNjrUs4NM

See the problem now?

If you are wondering why more radio stations aren’t programming to Baby Boomers, or if you are wondering why more media buyers aren’t buying the BIG MONEY demos, now you have a better understanding of the problem. They think you and I have one foot in grave, instead of one foot away from the summit of Mount Everest.

Corvette Buyers

I live a short distance away from the only place Chevrolet makes the Corvette in the world. The average age of a Corvette buyer is 59. Boomers and people even older are the people who are buying Corvettes. They are NOT the Geritol-set.

We Are Part of the Problem

We call them Millennials, Generation X’ers and Baby Boomers etc, but another way to look at these generations is as tribes. Seth Godin has written extensively about this concept.

Seth says that sooner or later tribes begin to exclude newcomers. So each of these groups operates in their own little silo because it is easier than to keep breaking in newbies and because it could threaten the existing power structure.

Consolidation

The consolidation of media hasn’t helped either. RIFs (Reduction In Force) mainly dismissed the highest priced employees (Boomers) and left an organization of low cost employees (Millennials) all in the pursuit of increasing Shareholder Value.

Recent studies have shown that private companies out-perform public companies. The reason, they operate on the Peter Drucker principle that the only valid purpose of an enterprise is to create a customer. Privately owned radio companies also out-perform their publicly traded radio company counterparts. Same reason.

Turns out delighting customers is simple, clear and measurable, moreover it is the genuine path to successfully operating any business.

Leadership

The first question of a leader always is: “Who do we intend to be?”

NOT “What are we going to do?

BUT “Who do we intend to be?”

In other words, says Max De Pree of Herman Miller “What are we here for?”

Napoleon put it this way “Leaders are dealers in hope.”

Tom Peters says “The leader is the person who inspires us, sends us on quests to places we had never imagined.”

Think Thomas Edison, Nikola Tesla, Steve Jobs, Elon Musk and so many more just like them.

To paraphrase the title of Lee Iacocca’s 2008 book:

“Where have all of the radio leaders gone?”

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